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HBR: AI Won’t Replace Humans – But Humans With AI Will Replace Humans Without AI

“Customers will expect AI-enhanced experiences with companies,” says Karim Lakhani, co-chair of the Digital Data Design Institute at Harvard and professor at Harvard Business School. “Business leaders must experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. Change and change management are skills that […]

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How Can We Counteract Generative AI’s Hallucinations?

Harvard Business School Professor and Chair of the D^3 (Digital, Data, Design) Institute at Harvard—Karim Lakhani—shares expertise on why ChatGPT and Generative AI tools hallucinate, as well as how to prompt these tools to do better. Since ChatGPT does not have a built-in fact-checking mechanism for its responses based upon data patterns, it can “hallucinate” […]

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HBR: How AI Will Accelerate the Circular Economy

Despite living on a planet with finite resources, our economy remains largely linear and full of single-use products. The shift toward a circular economy, where companies recover or recycle resources, has hit roadblocks, including low value of used products and high recycling costs. The Digital Data Design Institute at Harvard’s Climate and Sustainability Impact Lab […]

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8 Questions About Using AI Responsibly, Answered

How to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. While the question of how organizations can (and should) use AI isn’t a new one, the stakes and urgency of finding answers have skyrocketed with the release of ChatGPT, Midjourney, and other generative AI tools. Everywhere, people are wondering: How can we use AI […]

Circular Products and Business Models: Opportunities for Entrepreneurs, Managers, and Investors

In “Circular Products and Business Models: Opportunities for Entrepreneurs, Managers, and Investors”, George Serafeim and Shirley Lu at Harvard Business School share the opportunity of circular economy based on learnings from The Circular Revolution Catalyst hosted by George Serafeim, Vladimir Jacimovic, and Reynir Indahl in April 2023: “Currently, our economies predominantly function in a linear […]

A call for postdoctoral fellows!

The Digital, Data, and Design Institute at Harvard will soon start accepting applications for multiple postdoctoral fellowships in quantitative social science. Candidates with a background in applied work with observational data establishing causal relationships, or experimental design in the lab or field settings would be well-suited. Fellows will focus on one of six areas: A […]

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