Visit hbs.edu

Because AI

is only half the answer

“If your workers aren’t frustrated using AI, then you’re nowhere near where you should be.”

Mary Erdoes Sir Martin Sorrell , D^3 Advisory Council Member and CEO of JPMorgan Asset and Wealth Management

Because AI

is a superpower

From the D^3 Associates Program

The impact of generative AI on the economy depends on the speed and intensity of its adoption. D^3 Associate David Deming, Danoff Dean of Harvard College and Isabelle and Scott Black Professor of Political Economy at Harvard Kennedy School, along with colleagues at Vanderbilt, the Harvard Project on Workforce, and the Federal Reserve Bank of St. Louis, have built this tracker to report results from a series of nationally representative U.S. surveys of GenAI use at work and at home.

Artwork of two human racers and a robot racer

Competing in the Dark

New research reveals that firms are playing a game of catch-up they didn’t even know they were losing Listen to this article: Leaders know they must innovate to survive, and they don’t make decisions in a vacuum: they watch rivals, draw inferences, and position themselves accordingly. But what happens when their picture of the competitive […]

Call center staff working

The Power of AI Stopping Agents

When Machine Learning Meets Sales Psychology Listen to this article: Conventional sales wisdom treats persistence as virtue: stay in the conversation, overcome objections, keep the line alive. But recent research into the dynamics of sales conversations suggests that our bias toward persistence leads to a massive misallocation of resources. In “Learning When to Quit in […]

Is GenAI Heading for a Tech Monopoly?

New research on how the competitive dynamics that created early tech giants may not repeat in the age of generative AI. For the last two decades, businesses have operated under the shadow of the Web 2.0 era, where a handful of giants like Google built unassailable tech fortresses. Now, as generative AI transforms every industry, […]

Image of an I am not a robot Captcha screen

Can You Spot the Bot?

New research reveals just how convincingly AI mimics humans Listen to this article: Alan Turing’s original “imitation game,” proposed in 1950, had an elegant simplicity: a human judge conducts a text-based conversation with two hidden parties—one human, one machine—and tries to guess which is which. Today, the question Turing posed has quietly expanded into territory […]

turtle on a racetrack

Why Your AI Strategy May Be Failing

How companies can overcome the structural frictions that block AI at scale Listen to this article: AI has entered the enterprise faster than most previous waves of technology, reshaping expectations about speed, productivity, and decision-making. Yet adoption alone does not produce transformation. The Frontier Firm Initiative (FFI), a joint effort between the Digital Data Design […]

Because AI

transforms productivity

Written By
Nova School of Business & Economics

“…what’s different is the promise of this technology. AI has the capabilities of summarizing and allowing people to access tacit knowledge that is typically, you know, exclusive to experts.”

Raffaella Sadun John Winsor , Co-Principal Investigator at the Digital Reskilling Lab

D^3 Associates Spotlight Series: Elie Ofek and Julian De Freitas

This series introduces D^3 Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Elie Ofek, Malcolm P. McNair Professor of Marketing, Harvard Business School and Julian De Freitas, Assistant Professor of Business Administration, Harvard Business School who […]

D^3 Associates Spotlight Series: Dr. Livia Alfonsi

This series introduces D^3 Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Dr. Livia Alfonsi, Assistant Professor of Business Administration at Harvard Business School, whose research studies labor markets and the transition from school to work, […]

Because AI

changes everything

Our digital future is being invented today

Our work at the Digital Data Design Institute at Harvard focuses our 14 labs around six communities of practice to produce and share research-rooted knowledge on how society and business are interacting with artificial intelligence (AI) and digital technologies.

Engage With Us

Join Our Community

Ready to dive deeper with the Digital Data Design Institute at Harvard? Subscribe to our newsletter, contribute to the conversation and begin to invent the future for yourself, your business and society as a whole.