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Human-Centered Technology

In this interdisciplinary endeavor, scholars and professionals unite on a mission to harness technology’s potential to amplify and unlock human capabilities. They explore the dynamic intersection of technology and humanity, seeking ways to enhance the human experience. By integrating insights from social sciences, design methodology, and technological expertise, this collaborative community empowers the leaders of tomorrow to increase innovation velocity while keeping humanity at the center.

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Navigating the Jagged Technological Frontier

In collaboration with Boston Consulting Group (BCG), new research from Digital Data Design Institute at Harvard chair and co-founder Karim Lakhani and others explores field experimental evidence of the effects of AI on knowledge worker productivity and quality. It involved evaluating the performance of 758 consultants, which make up 7% of the individual contributor workforce […]

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HBR: Reskilling in the Age of AI

In the coming decades, as the pace of technological change continues to increase, millions of workers may need to be not just upskilled but reskilled—a profoundly complex societal challenge that will sometimes require workers to both acquire new skills and change occupations entirely. Companies have a critical role to play in addressing this challenge, but to […]

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HBR: How AI Will Accelerate the Circular Economy

Despite living on a planet with finite resources, our economy remains largely linear and full of single-use products. The shift toward a circular economy, where companies recover or recycle resources, has hit roadblocks, including low value of used products and high recycling costs. The Digital Data Design Institute at Harvard’s Climate and Sustainability Impact Lab […]

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8 Questions About Using AI Responsibly, Answered

How to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. While the question of how organizations can (and should) use AI isn’t a new one, the stakes and urgency of finding answers have skyrocketed with the release of ChatGPT, Midjourney, and other generative AI tools. Everywhere, people are wondering: How can we use AI […]

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