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HBR: Eliminating Algorithmic Bias Is Just the Beginning of Equitable AI

When it comes to artificial intelligence and inequality, algorithmic bias rightly receives a lot of attention. But it’s just one way that AI can lead to inequitable outcomes. To truly create equitable AI, we need to consider three forces through which it might make society more or less equal: technological forces, supply-side forces, and demand-side […]

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Navigating the Jagged Technological Frontier

In collaboration with Boston Consulting Group (BCG), new research from Digital Data Design Institute at Harvard chair and co-founder Karim Lakhani Karim R. Lakhani and others explores field experimental evidence of the effects of AI on knowledge worker productivity and quality. It involved evaluating the performance of 758 consultants, which make up 7% of the […]

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HBR: Reskilling in the Age of AI

In the coming decades, as the pace of technological change continues to increase, millions of workers may need to be not just upskilled but reskilled—a profoundly complex societal challenge that will sometimes require workers to both acquire new skills and change occupations entirely. Companies have a critical role to play in addressing this challenge, but to […]

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Unlocking Personal Devices for AI – Applications of Hybrid-AI for Businesses

This is a continuation of insights shared during a recent Assembly Talk featuring Sushant Tripathy; Research Scientist in Machine Learning at Google. Most practical examples of hybrid-AI in businesses have to do with organizations effectively deploying hybrid-AI to improve the efficiency of computing tasks. The following are a few examples of promising applications:

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Unlocking Personal Devices for AI – Exploring Hybrid AI

The following insights are derived from a recent Assembly Talk featuring Sushant Tripathy, Research Scientist in Machine Learning at Google. Hybrid AI has gained traction in recent years due to the increasing computational demands of advanced machine learning models. This article delves into the concept of hybrid AI, discussing its potential opportunities and limitations. The information […]

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HBR: AI Won’t Replace Humans – But Humans With AI Will Replace Humans Without AI

“Customers will expect AI-enhanced experiences with companies,” says Karim Lakhani, co-chair of the Digital Data Design Institute at Harvard and professor at Harvard Business School. “Business leaders must experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. Change and change management are skills that […]

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How Can We Counteract Generative AI’s Hallucinations?

Harvard Business School Professor and Chair of the D^3 (Digital, Data, Design) Institute at Harvard—Karim Lakhani—shares expertise on why ChatGPT and Generative AI tools hallucinate, as well as how to prompt these tools to do better. Since ChatGPT does not have a built-in fact-checking mechanism for its responses based upon data patterns, it can “hallucinate” […]

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HBR: How AI Will Accelerate the Circular Economy

Despite living on a planet with finite resources, our economy remains largely linear and full of single-use products. The shift toward a circular economy, where companies recover or recycle resources, has hit roadblocks, including low value of used products and high recycling costs. The Digital Data Design Institute at Harvard’s Climate and Sustainability Impact Lab […]

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