Managing in the Digital Economy

In the digital landscape, the rules of strategy are changing. In this flash talk, Professor Sunil Gupta shares how to focus on the possibilities of technology – without missing the big picture.

The Internet is anything but boring; as a place it has become edgy, often rude, and infinitely fascinating. Businesses who aim to succeed in the digital economy need to understand this. Here, Professor John Deighton offers a primer on how to play — or else be played — in the Internet era.

The potential of AI to change the world is undeniable, and yet there is an ugly side to this transformational technology in the form of biased and exclusionary machine learning. Amar Ashar and Sandra Cortesi of the Berkman Klein Center’s Ethics and Governance of Artificial Intelligence group detail some of the most pressing issues related to the AI divide and explore how AI can become more inclusive as the technology takes greater hold globally.

As companies adopt artificial intelligence to increase efficiency, are their employees skilled enough to use those technologies effectively? Professor Prithwiraj Choudhury looks to the U.S. Patent and Trademark Office for a case study.

To be a successful omnichannel retailer in the age of e-commerce, Target can no longer simply continue to incrementally improve each individual aspect of its business. Instead, the company needs a unique and systemwide digital supply strategy that will strengthen Target’s customer promise as well as its bottom line.

It can be tempting to jump on every next, big transformational idea that comes along, but taking the time to understand your industry, competition, customers, and your company’s organizational structure can provide some much needed context for smart strategic change. This article from the Harvard Professional Development Programs offers advice for how managers and workers can understand disruption in context, build autonomy and trust as a team, and rethink career strategies in the digital economy.

In 2015, there were 7 million jobs that required some level of coding, but the number of workers with those skills hasn’t kept up with demand. Could provide better access to technical learning for those who work in lower-paying industries provide the answer? Kausik Rajgopal and Steve Westly think so.

The majority of spending on cybersecurity efforts goes towards protecting organizations from external hackers. The truth is, though, that the majority of security breaches actually come from within an organization. Learn how to protect your organization with this primer on developing insider threat programs from ObserveIT.

In response to the growing tendency towards short-form content and 140-character length snippets, Medium established itself as a destination for thought pieces and long-form articles. This case from Robert Siegel and Matthew Saucedo takes a look inside the challenges facing Medium’s leadership team as they strive to build a successful digital media company and develop a sustainable monetization model. As journalism innovates, can Medium serve as a noteworthy model for publishing in the digital age?

With the number of major cyber breaches in recent years (Equifax, Sony, DNC anyone?), the Target breach of 2013 may seem like ancient history. But this case from Suraj Srinivasan, which focuses on how Target managed/could have managed the attack, offers many much-needed, highly-relevant leadership lessons for today.