Managing in the Digital Economy

In this episode, we talk with Dr. Ifeoma Ajunwa from the University of North Carolina School of Law about the legal and ethical implications of workplace surveillance in the age of remote work, wearable tech, and DNA testing.

The way to mitigate the effects of negativity about a brand is to try to tip the balance towards the voices of more positive brand allies.

When seemingly ridiculous rumors become talking points, it’s time to focus on brand-building.

By requiring us to determine what we count as “fair,” machine learning puts the burden on us to choose which values we deem relevant.

Sad but true: most companies’ digital transformation efforts fail due to “internal resistance to change.”

Machine learning trades exactness for flexibility, but there are consequences for being ‘probably approximately correct.’

Times have changed. Our online experiences have reshaped our expectations of real life. For instance, consider your last online shopping experience. Ecommerce provides consumers the opportunity to leverage detailed reviews and recommendations and also enables a level of pricing transparency, all of which helps make wise purchasing decisions. Long lines don’t exist online and products […]

The past seven years have witnessed the resurgence and perfection of neural networks, the present-day king of prediction machines. It wasn’t always clear that these highly parameterized, flexible methods of machine learning could actually work. While many of the pioneering ideas date back to the 1990s and even 1980s, including those contributed by researchers recognized […]

No longer just “cool tech” or an innovative way of doing business, artificial intelligence (AI) has shifted from a novelty to a necessity. In their upcoming book Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, Harvard Business School professors Marco Iansiti and Karim Lakhani illustrate how the […]

Many managers want to be more inclusive, but they don’t know how to get there. They are often not given the right tools to overcome the challenges posed by implicit biases. Research shows there are two, small—but more powerful—ways managers can block bias: first, by closely examining and broadening their definitions of success, and second, […]