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Culture eats strategy for breakfast

Technology itself is not enough. In order for organizations to really capture the true value of technology, they must be willing to embrace change. In this article, Jason Preston of Dent the Future makes the case for culture-based competition and argues it is the way for companies to get ahead in the digital economy.

moving-past-data-vusualization

From prosaic to personal: transforming city data through art

Want to make city data more personal and tell a more compelling story to its citizens? Turn it into art! Beyond the obvious cool factor and pleasing aesthetics, this approach highlights the importance of curating data to effectively convey its meaning to an audience.

The Value of Digital-Focused Curriculum at a Policy School

Should public policy students take technology courses? In a word – yes. Need more convincing? Our colleague at the Harvard Kennedy School David Eaves makes a compelling argument for the value of digitally-focused classes for students looking to join the public sector.

internship-city-of-boston

A Summer Internship with the City of Boston

At the behest of then-CDO Lauren Lockwood, 2017 Social Enterprise Summer Fellow Kiernan Schmitt (MBA 2018) decided to join the City of Boston Department of Innovation and Technology for the summer. This blog post is a great reminder that government CAN have an innovative culture and can-do attitude.

The importance of government going digital (hint: it’s not just about efficiency)

Most people when they think of city government, they don’t exactly tend to think of pleasing and intuitive digital experiences. Former CDO (Chief Digital Officer) of the City of Boston and HBS alumna Lauren Lockwood is on a mission to change all that by creating interactions with government that don’t suck.

Waze Connected Citizens Program

In an innovative data-sharing partnership, Waze’s Connected Citizen Program connects local governments with traffic incident and congestion data. Professor Mitchell Weiss’s case on the program offers a masterclass in management principles for how small partnerships with government can scale like they’re a Silicon Valley hotshot and successfully build cities fit for the future.

tay-crowdsourcing-featured

Tay: crowdsourcing a PR nightmare

This post was originally published on the Digital Initiative’s classroom blogging platform. “We are deeply sorry for the unintended offensive and hurtful tweets from Tay, which do not represent who we are or what we stand for, nor how we designed Tay.” [1] Approximately 16 hours after launching its conversational chatterbot Tay in 2016, Microsoft […]

GoPro: falling short in capturing value from crowds

This post was originally published on the Digital Initiative’s classroom blogging platform. GoPro’s attempts to capitalize on User Generated Content has led them through a journey of value creation, to value capture, and then back to value creation again, as it struggles to grow beyond its camera product line. In November 2016, GoPro cut 15 […]

ben&jerry's

Ben & Jerry’s taste for crowdsourcing

This post was originally published on the Digital Initiative’s classroom blogging platform. How does crowdsourcing help create your favorite ice-cream flavor? Ice-cream fans: love the classic Cherry Garcia flavor of Ben & Jerry’s? Do you know it was developed out of a crowdsourcing campaign of the U.S. ice-cream maker? Ben & Jerry’s is probably best […]

google-maps-featured

Google maps doubles down on network effects to stave off formidable competition

This post was originally published on the Digital Initiative’s classroom blogging platform. Google Maps has evolved into a platform boasting powerful direct and indirect network effects. In October 2004, Google acquired Sydney-based Where 2 Technologies to create web application Google Maps [1]. At the time, it may have seemed that Google Maps was purely a […]

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