Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Evaluating New Drugs with Wearable Technology
Tarran
Last modified on November 18, 2016 at 12:11 am
Can wearables and electronic data capture (EDC) technologies improve clinical trials and accelerate new drug approval?
If an Algorithm Wrote This Blog Post, Would You Be Able to Tell?
Nik
Last modified on November 19, 2016 at 2:08 am
Narrative Science's value proposition is to transform data into a narrative indistinguishable from the writing of a human. How will software-generated content impact the future of journalism?
Bringing Robo-advising to the World, One Bank at a Time
amaleki
Posted on November 20, 2016 at 10:53 am
SigFig looks to deliver robo-advising to banks…maybe.
FedEx – the next big Challenge
Gabriela
Last modified on November 18, 2016 at 5:51 pm
“You can't ride along with your shipment, so let us do the work for you” [1]. Speed and reliability have been at the core of FedEx customer promise since its inception. However, both standards for speed and reliability are constantly [...]
Waze: Changing the Face of Digital Navigation
AHM
Posted on November 18, 2016 at 12:20 am
Through strategic partnerships and community-curated data, Waze is revolutionizing mobile navigation - creating value for the company and the communities it depends on.
Will Telemedicine Re-shape Our Healthcare Industry?
TW
Posted on November 18, 2016 at 5:57 pm
Teladoc, a telemedicine company, is using digital technology to re-shape our way to receive healthcare service.
Can Searching for Apartments Online Be Luxurious?
FCF
Posted on November 16, 2016 at 5:01 pm
Apartment rental company The Bozzuto Group's differentiator is luxury. How does it convey its value proposition and capture customers as they search for apartments online?
Manus X Machina: Saks Fifth Avenue in an Age of Technology
Tara
Posted on November 18, 2016 at 4:07 pm
Saks Fifth Avenue was founded in 1924[1] and has since been a mainstay in the American retail landscape. Saks caters to the luxury customer and operates under the traditional department store model, offering a range of consumer products including clothing, [...]
Automatic Pro: Unleash the Data from Within
AakashM
Last modified on November 18, 2016 at 2:15 pm
Want to know how good of a driver you are? How to improve your MPG average? Where you parked your car? When your spouse left office? Automatic Pro is the (tiny) solution for you.
Gotta Catch Em’ All: Nintendo’s Mobile Breakthrough with Pokemon Go
ahuynh
Posted on November 18, 2016 at 3:21 pm
After losing the latest battle in the video game console war, how can Nintendo utilize new advancements in mobile gaming and augmented reality to remain relevant in a continuously changing gaming industry?
Saving Sears: How the Future of Sears is Dependent on Adapting to the Digital Transformation Era
katt
Posted on November 18, 2016 at 4:10 pm
Can Sears save itself by transitioning from selling discrete, reliable products to selling and servicing smart, connected appliances?
A video game that transforms the job market
CFallert
Last modified on November 15, 2016 at 9:05 pm
We are experiencing increased inequality in the US economy. According to economists Emmanuel Saez and Gabriel Zucman, US wealth inequality increased significantly over the past forty years. In the 1970’s, the top 10% of US families earned less than 10% [...]
HBS: Educating leaders who make a difference in an increasingly digital world?
RT
Last modified on November 23, 2016 at 8:34 pm
Operating in a digital world The mission of Harvard Business School is to educate leaders who make a difference in the world. The school delivers on that promise with operating mechanisms that include the classroom experience where we learn from [...]
Disrupting Wealth: Bettering the Wealth Management Industry
HBS123
Posted on November 18, 2016 at 5:25 pm
Disruptive technology innovation from startups like Betterment has shaken up the wealth management industry
We DO have that in stock: Levi Strauss brings the Internet of Things to stores
Sairah Yu
Posted on November 18, 2016 at 4:41 pm
Levi Strauss is trying to revitalize the in-store shopping experience by leveraging the Internet of Things (IoT) and Big Data to more accurately assess inventories and give its employees more time to interact with customers.
Banking on Digitization
Sebastien Gauthier
Last modified on November 15, 2016 at 4:31 pm
The banking industry has been operating with similar products and procedures for decades, but now digitization is disrupting the banking industry on many fronts.
Is Epic! Epic?
Me
Last modified on November 18, 2016 at 12:41 pm
A look into the short comings of modern day electronic health records and how the developers can turn things around
Bob the Builder Beane’s Dream: Sabermetrics for the Construction Industry
E3P0
Posted on November 16, 2016 at 11:20 pm
How two GSB grads' app is bringing sabermetrics to the construction industry
Comcast: Future-Proofing the Set-Top Box
SLHarland
Last modified on November 18, 2016 at 5:08 pm
Comcast's integration of Netflix into its set-top box is the rare example of a dominant, incumbent player future-proofing its business
Every drop counts
arl612
Last modified on November 18, 2016 at 6:03 pm
Dallas start-up offers a platform to unite hospital and blood centers to deliver blood to patients in need.
Otto and Uber: Pioneering Autonomy in the Shipping Industry
Peter Valhouli
Posted on November 18, 2016 at 5:38 pm
Uber's acquisition of Otto, the leader in AV's for the shipping and long-haul freight industry, has the potential to redefine how we transport goods globally
Blue Bird flies high as an omnichannel taxi company
Jolynn
Posted on November 17, 2016 at 7:26 pm
Most stories we hear in the transportation sector pit traditional incumbents (taxi companies) against digital newcomers (e.g. Uber). But can you imagine a world where the two parties collaborate and taxi companies embrace innovation? Welcome to Indonesia.
Webvan’s Demise or When Technology Fails to Meet Operations
Greta
Posted on November 17, 2016 at 11:11 pm
Webvan, an online grocery, employed technological breakthroughs in its distribution system but blundered through key strategic and operational decisions, which led to a complete collapse of the company in just 5 years.
Consumer Reports: Would you Take a Chance on the Safety of Your Child’s Helmet to Save a Buck? Today’s Digital-centric Consumer Is.
JC
Last modified on November 16, 2016 at 6:07 pm
Would you pay $6.95 / month or $35 / year to know that the products you’re buying are safe? To know that your child’s helmet will function properly upon impact? To know that your baby cannot use his or her [...]
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