Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

KPN: The interesting case of an Internet Service Provider
environmentalist
Last modified on November 18, 2016 at 5:15 pm
Internet Service Providers surely unequivocally benefit from the digitalization trend, right? Not so fast.
Turning the public into ‘citizen epidemiologists’
NY777
Posted on November 16, 2016 at 6:34 pm
How HealthMap uses digital technology to transform health information flows across the world
John Deere: the future of farming
D
Posted on November 18, 2016 at 4:10 pm
John Deere has flipped the concept of being a farm equipment company on its head. Increasingly, its hardware is taking on the role of delivering intelligence and advanced analytics to farmers
OpenAg — Farming For The Future: Building a Digital World Farm —
BMC
Posted on November 18, 2016 at 12:49 am
An open source ecosystem of food technologies to create healthier, more engaging and more inventive food systems. Grow local, from anywhere.
Citi: Banking on a digital future for financial services
Ben Weisman
Posted on November 18, 2016 at 5:30 pm
Despite having been transformed by technology over the past half-century, the banking industry is threatened by increased digitalization, particularly the rise of start-ups that utilize technological solutions to provide better services at lower costs. Nevertheless, most large banks are uniquely [...]
Airbnb: Using Technology to Reimagine Travel
SM
Posted on November 18, 2016 at 7:35 am
Airbnb has transformed global travel using digital technology to connect millions of guests with private hosts. Can the company leverage technological innovations to sustain its competitive edge going forward?
Goldman Going for Gold… through Digital.
kz2018
Posted on November 18, 2016 at 12:31 pm
Goldman Sachs: technology company or bank? Can it be both?
Digitized Hotels or Staffless Hotels? That Is the Question for Hilton Worldwide
bay2016
Last modified on November 18, 2016 at 6:00 pm
Hilton Worldwide is one example of a company in the hospitality industry adapting to digital transformation amidst existential challenges. Is the "staffless hotel" model in the company's future?
Five Minutes to the Boarding Gate: How Technology is Improving Airport Efficiency
Nikki
Posted on November 18, 2016 at 6:48 pm
Advanced biometric identity products can help improve safety, security, and efficiency in a number of different industries. In the travel industry, Immigration services in airports have been adopting biometric identity products to reduce queues and move more passengers through safely and securely. [...]
Digitizing Our Homes
JLuo
Last modified on November 17, 2016 at 10:31 pm
How Amazon is trying to build a bridge between our digital and physical worlds.
Airbnb: how the sharing economy is disrupting the travel industry
rams813
Posted on November 18, 2016 at 5:38 pm
Through its digital platform, Airbnb becomes one of the largest accommodation providers in the world
What to do when the Internet knocks on your store’s door: Nordstrom goes digital
TOM User1
Posted on November 17, 2016 at 10:12 pm
How can a retail behemoth, dragged down by investment in hundreds of stores keep up with the internet of things? When faced with shrinking Black Friday sales, limited international tourist spending, and declining earnings, where will Nordstrom invest its limited [...]
Amazon Hybridizes Brick-and-Mortar and Online Grocery Paradigms
ctapen
Last modified on November 18, 2016 at 12:27 pm
Amazon looks to capture online grocery by establishing a physical presence to supplement its digital tactics
Go-jek or go home
Aparna Bansal
Posted on November 18, 2016 at 4:57 pm
Can a motorcycle-hailing app disrupt Indonesia’s informal economy?
Addison Group staffing services: LinkedIn – Friend or Foe?
Barbara Obregon
Posted on November 18, 2016 at 7:15 am
LinkedIn has fundamentally transformed the Staffing and Recruiting industry. Examining the positive and potential risks and implications of its effect in the recruiting industry.
Ocado – Changing Grocery Shopping in the UK
Anca Haraga
Posted on November 17, 2016 at 10:44 pm
In the UK, an online dedicated grocery store founded in 2005, disrupted an industry generating £179B annually . The Institute of Grocery Distribution estimates that by 2019 sales from convenience stores, discounters and the internet will overtake superstores and hypermarkets [...]
Inovalon: health insurers’ secret weapon
elizmblake
Posted on November 17, 2016 at 2:00 pm
The health care industry has (finally) embraced digitization. But how can insurers organize data from multiple sites of care—and drive better outcomes for patients?
Fishing for Fish Data: Digitizing Aquaculture
Jina
Posted on November 18, 2016 at 6:02 pm
Hawaii's Kampachi Farms wants to revolutionize fish farming with digital technology.
Three lessons from building the digital city
PH
Posted on November 18, 2016 at 2:37 pm
Intersection uses tech to transform people’s lives in cities, but the people and the cities present design challenges
Can Cellphones be the New Bank for the Unbanked?
Daniela
Posted on November 18, 2016 at 5:23 pm
Millicom's Mobile Financial Services uses digital technology to improve financial inclusion. Without a doubt, this business model has potential, but the industry still faces challenges that cannot be ignored.
CVS, Not Just an Ordinary Pharmacy
SBP
Posted on November 17, 2016 at 4:21 pm
CVS is changing the way pharmacies have acted through its digital innovation lab and advancement in telemedicine.
Banking five times as fast: BCP’s digital transformation
TPA
Posted on November 18, 2016 at 7:12 am
Is it possible to get a new savings account in under 4 minutes without talking to a bank representative?
A world with no waiting rooms?
Psanmartin
Posted on November 18, 2016 at 3:42 pm
Sáltala - Improving the quality of public services by giving back the waiting time to users
How Will the Wall Street Journal Respond to an Increasingly Digital World
TH
Posted on November 17, 2016 at 6:00 pm
How will the Wall Street Journal continue to adapt as media moves digital
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