Insights

The COVID-19 pandemic brought both a public health crisis and a significant shift in economic dynamics. Consumer spending patterns changed rapidly, highlighting the way inflation is measured. Alberto Cavallo, Harvard Business School professor and co-director of the Harvard Business School AI Institute Pricing Lab described this issue in his research, “Inflation with Covid Consumption Baskets,” […]

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Leadership transitions are pivotal events that can redefine the course of an organization. CEO turnovers, in particular, are marked by significant shifts not just in strategic direction but in the very fabric of internal communications. A recent study, “Communication Within Firms: Evidence from CEO Turnovers”, published in 2024 in Management Science (and previously at the […]

In an era of increasing environmental concerns, the corporate march toward a low-carbon economy presents both challenges and a wealth of opportunities. In a recent article, “Ten Questions for a Winning Climate-Transition Business Strategy“, HBS Professor and faculty PI in the Harvard Business School AI Institute Climate and Sustainability Impact Lab, George Serafeim, describes research […]

In the rapidly advancing world of data-driven decision-making, algorithms hold tremendous promise for organizations, but their effectiveness depends on how they are applied. A recent study, “Decision Authority and the Returns to Algorithms,” by Hyunjin Kim, professor at INSEAD Business School, Edward L. Glaeser, professor at Harvard University, Andrew Hillis, head of data science and […]

Labor relations are a critical factor in determining operational success, particularly in industries that depend on large-scale manufacturing. In the fictionalized case study “Navigating Labor Unrest” by Jorge Tamayo, Assistant Professor at Harvard Business School and Investigator at Harvard Business School AI Institute Digital Reskilling Lab, Paulo Ferreira, president of Luna Motors’ Campinas plant, confronts […]

In a rapidly evolving business landscape, decision-makers must be agile. In a recent paper, Biyonka Liang, PhD candidate in Statistics at Harvard University, and Iavor Bojinov, Assistant Professor of Business Administration at HBS and PI at the Harvard Business School AI Institute Data Science and AI Operations Lab, discuss their development of the Mixture Adaptive […]

Loneliness is both a personal issue and a growing public health challenge. Research by Lameese Eldesouky, Assistant Professor of Psychology at the American University of Cairo (AUC), Amit Goldenberg, Assistant Professor at Harvard Business School and Faculty PI in the Harvard Business School AI Institute Digital Emotions Lab, and Kate Ellis, Professor of Psychology at […]

In recent years, artificial intelligence (AI) and digital platforms have triggered a seismic shift across industries, reshaping how businesses operate and compete. This shift, often referred to as the “digital business revolution,” has impacted both technology-driven companies and industries traditionally unaffected by advanced technologies. As AI evolves from predictive algorithms to decision-making systems, it is […]

Loyalty programs are designed to reward consumers for their repeat business while helping companies foster brand allegiance and gather valuable insights. However, in their article, “Loyalty programs may limit competition, and they could be pushing prices up for everyone,” Scott Duke Kominers, Professor at Harvard Business School and Principal Investigator of the Harvard Business School […]