Research shows that giving AI to everyone doesn’t help everyone Listen to this article: Lately, you may have noticed some colleagues seem to use AI for everything. They ask it to sharpen emails, produce meeting notes, brainstorm strategy, and pressure-test campaigns. Watching them, it’s tempting to think the advantage lies in sheer volume: maybe the […]
How generative AI is reshaping the quantity and quality of expert analysis Listen to this article: We have entered an era of information abundance and trust scarcity. Thanks to AI, it’s easier than ever to generate clean, coherent, professional-sounding content, but some tend to assume that it isn’t worth their attention, confidence, or actual decision-making […]
Exploring the hidden cost of human disengagement from AI Listen to this article: We are rapidly entering an AI era defined by the “agentic” shift. These tools now write code, manage inboxes, conduct research, and execute multi-step workflows without a human lifting a finger. But when AI does more, what happens to the humans at […]
As AI learns directly from how people work, a new tension is emerging about expertise, power, and governance. Listen to this article: In many workplaces, the newest addition to virtual meetings isn’t a colleague, but an AI assistant like Granola or Otter. Suddenly no one has to scramble for action items or wonder who said […]
What a Landmark AI Study Tells Us About When to Trust, and When Not to Trust, AI Listen to this article: In September 2023, a working paper out of Harvard Business School landed at an unusually consequential moment. Generative AI had been publicly available for less than a year, organizations were scrambling to understand its […]
New research shows that access to AI is not the same as knowing where to use it. Listen to this article: A firm is only as fast as the slowest step in its chain of work. In manufacturing, it might be one particular machine on the line. In software, one overloaded intake service. Many business […]
The Frontier Firm AI Initiative was designed around a simple conviction: the most important questions about AI in business can’t be answered in theory. Listen to this article: On Wednesday, March 11, 2026, senior leaders from across the Frontier Firm AI Initiative came together at Harvard Business School for Journey to the Frontier, an event […]
Exploring how the complexity of large language models acts as a moral safeguard Listen to this article: The standard fear about advanced AI goes something like this: the more sophisticated a system becomes, the better it gets at sounding convincing, reading the room, and manipulating people. A model that can reason step-by-step might not just […]
How companies can overcome the structural frictions that block AI at scale Listen to this article: AI has entered the enterprise faster than most previous waves of technology, reshaping expectations about speed, productivity, and decision-making. Yet adoption alone does not produce transformation. The Frontier Firm Initiative (FFI), a joint effort between the Harvard Business School […]
New research reveals that firms are playing a game of catch-up they didn’t even know they were losing Listen to this article: Leaders know they must innovate to survive, and they don’t make decisions in a vacuum: they watch rivals, draw inferences, and position themselves accordingly. But what happens when their picture of the competitive […]