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Because AI

is only half the answer

“AI [isn’t diminishing creativity], it enhances it. Strategic and creative thinking remain vital, but now we add data-driven insight and technology to execute faster and better.”

Sir Martin Sorrell Sir Martin Sorrell , D^3 Advisory Council Member and Executive Chairman, S4 Capital

Because AI

is a superpower

Who Benefits When Bots Get Better? New Research on Skill Inequality

Will artificial intelligence widen the gap between your best and worst performers, or will it be the great equalizer? A new paper, “Automation Experiments and Inequality,” from Kyle Myers, Principal Investigator at the Laboratory for Innovation Science at Harvard (LISH) within the Digital Data Design Institute at Harvard (D^3), and Seth Benzell at Chapman University, […]

business hand holding technology

It Feels Like AI Understands, But Do We Care? New Research on Empathy

Picture this: you receive a well-crafted, deeply understanding message about a personal struggle you’ve shared. It acknowledges your emotions, offers thoughtful support, and demonstrates genuine care. Now imagine learning that response came from an AI chatbot, not another human. Would that change how you felt about the interaction? As AI technology grows more sophisticated, LLMs […]

State of the Market: An Industry Analysis of Tech-Enabled DEI Products

A recent white paper produced by the blackbox Lab at D^3 presents a state-of-the-market analysis of 182 companies offering tech-enabled DEI products, highlighting key patterns in company formation, leadership composition, market positioning, and companies’ rhetorical strategy. It offers an in-depth but broad view of how the tech industry is approaching search efforts for much-needed talent […]

Cyber Cube Explosion: A striking visual of a digital cube undergoing a dramatic transformation, with shards of energy bursting outwards, symbolizing innovation and data disruption

Persuasion Bombing: Why Validating AI Gets Harder the More You Question It

Imagine you’ve asked ChatGPT to analyze financial data for a critical business decision. Something about its calculations seems off, so you push back, but instead of acknowledging limitations, the AI doubles down by presenting elaborate justifications with data points and reassuring language. At this point, has the AI won you over? This isn’t a hypothetical […]

Because AI

transforms productivity

Written By
Nova School of Business & Economics

“In today’s world, AI gives everyone access to powerful insights fast, but trust remains the most powerful differentiator. Leaders still lean on human validation, not just analytics.”

John Winsor John Winsor , D^3 Executive Fellow

One More Thing… How AI Companions Keep You Online

You don’t just slam a laptop shut on a friend. You say goodbye. That small social ritual turns out to be a powerful behavioral cue for AI companions, and an opportunity to keep you engaged longer. The new working paper “Emotional Manipulation by AI Companions,” co-authored by Julian De Freitas, Assistant Professor of Business Administration […]

When Giants Stumble: What Multiplication Reveals about AI’s Capabilities

Despite its impressive capabilities in reasoning, planning, and content generation, GenAI still struggles with the kind of mathematics that grade school students are expected to learn and master. What influence do transformers, the core architecture behind Large Language Models (LLMs), have in this problem, and can it be solved? In the new paper “Why Can’t […]

Because AI

changes everything

Our digital future is being invented today

Our work at the Digital Data Design Institute at Harvard focuses our 14 labs around six communities of practice to produce and share research-rooted knowledge on how society and business are interacting with artificial intelligence (AI) and digital technologies.

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