Visit hbs.edu

Insights

Kathryn Hume presenting

Probably approximately ethical

Machine learning trades exactness for flexibility, but there are consequences for being ‘probably approximately correct.’

Andrei Hagiu presenting

Data, network effects, and competitive advantage

Just because a product becomes ‘smart’ doesn’t mean it will magically gain a foolproof competitive position in the marketplace.

Woman stocking warehouse

Digital transformation’s emerging effect on customer expectations

Times have changed. Our online experiences have reshaped our expectations of real life. For instance, consider your last online shopping experience. Ecommerce provides consumers the opportunity to leverage detailed reviews and recommendations and also enables a level of pricing transparency, all of which helps make wise purchasing decisions. Long lines don’t exist online and products […]

Cars on a highway

The convergence of digital and commercial transformations

More and more old school manufacturers are grasping the notion of digital transformation. Not only has digital transformation disrupted the way in which these types of businesses operate, it has also changed the products and services offered. The allure of higher margins and price-to-earnings ratios, along with greater customer value and retention, has pushed dusty […]

Family feet

Here’s how to build a smarter app that could make working families richer

American workers need a financial tool that knows their story. Most apps fall short. The reality is that working families across the country face a variety of pain points when trying to improve their financial lives. Many experience volatile incomes, for instance, that make it hard to build savings. Others may find themselves shut out […]

A responsibility to judge carefully in the era of prediction decision machines

The past seven years have witnessed the resurgence and perfection of neural networks, the present-day king of prediction machines. It wasn’t always clear that these highly parameterized, flexible methods of machine learning could actually work. While many of the pioneering ideas date back to the 1990s and even 1980s, including those contributed by researchers recognized […]

grocery store overlaid with data

Competing in an AI-driven world

No longer just “cool tech” or an innovative way of doing business, artificial intelligence (AI) has shifted from a novelty to a necessity. In their upcoming book Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, Harvard Business School professors Marco Iansiti and Karim Lakhani illustrate how the […]

women reflective glass city scene

Tech that helps us understand ourselves

Technology is often designed to provide more efficiency, more ease, and more consumption. A side effect of emphasizing “ease” may be that we miss opportunities. These include chances for self-reflection, deeper connection, defining and creating our own meaning, and building the confidence and motivation to create and consume in ways that are aligned with our […]

Man playing instrument with apple watch on

Connected tech gathers real-time behavioral and physiological data beyond a controlled setting

Everywhere you turn, someone is wearing a Fitbit, Apple Watch, or the newest brand of activity tracker. Wearables are just one type of connected technology that has flooded consumer health markets in recent years, and widespread acceptance of these products has led to the discovery of new ways in which they can be used. Along […]

Cape town, south africa

The future of fintech is … Africa

Fintech has exploded onto the scene of nearly every investor, venture capitalist, traditional finance firm, and smartphone user. Moreover, it has seen a meteoric rise in terms of funding, firm-starts, and general interest worldwide. One illustration of this can be seen by simply looking at the Google search volume for the term Fintech over time […]

Engage With Us

Join Our Community

Ready to dive deeper with the Digital Data Design Institute at Harvard? Subscribe to our newsletter, contribute to the conversation and begin to invent the future for yourself, your business and society as a whole.