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Platforms & Crowds

With the power to transform established industries, capture untapped value, and materialize new business models, perhaps no aspect of the digital economy is as transformative as the possibilities presented by the platform economy and the utilization of crowds.

Gaining the Edge in Web3: Insights for Competitive Advantage

Michael Porter’s Five Forces framework has long been a cornerstone for analyzing competitive strategy. This model helps businesses map their competitive landscape and identify sources of defensible advantages. However, the advent of web3 technologies has fundamentally altered the nature of competition and collaboration in the digital realm, necessitating a reevaluation of how firms establish market […]

A cartoon of a consumer-interface design team

Understanding Webmunk: A Game-Changer for Online Behavior Research

The internet’s dominance in modern economic and social activities makes understanding online behavior critical for businesses, policymakers, and researchers. However, traditional tools for measuring this behavior have significant limitations, especially for independent researchers without access to proprietary user data from technology companies. In response to this challenge, Webmunk, an open-source tool, offers a promising solution. […]

Google Map on phone

Unfair fight: small businesses vs. disinformation

Misleading information in maps and listings can endanger local businesses. Creative policies are needed to prevent serious damage.

Wayfair ad

How brands unwittingly fund disinformation

In order to reduce the total amount of disinformation online, it would need to be a less profitable endeavor.

Nike phone image

Facts and fakes: how misinformation, disinformation, and hoaxes impact brands

To some, it only seems fair that social media platforms be held responsible when hoaxes, misinformation, and disinformation are spread about a brand.

Christian Catalini presenting

Libra crypotocurrency and trust

New mechanisms are needed to establish trust in digital platforms that are using blockchain technology.

Snapping Photos Outdoors

A guide to nature in the age of Instagram

In March of this year, California was host to a spectacular sight: one of the greatest super blooms in years. Lake Elsinore (halfway between LA and San Diego) was so alight in poppies that the incredible blooms could even be seen from space. It was an Instagrammer’s paradise… and everyone knew it. Within days, the […]

Contest screenshot

The curation of collective intelligence

There’s a classic story about a statistician who, while at a county fair, happens upon a competition to guess the butchered weight of an ox. He compared individual guesses with the median guess of the crowd and found that while individual estimates varied widely, the group as a whole came within 1% from the ox’s […]

Plant sprouting

Do the Uber and Lyft IPOs signal the coming of age of the gig economy?

Upwork went first. The talent network that matches freelancers with companies made its initial public offering (IPO) in October 2018. Upwork’s IPO was the first “gig economy” business to go public. Next came Lyft in March. The Lyft IPO gained a lot of momentum, despite the fact the company has yet to yield a profit. […]

Colorful sticky notes on wall

Can crowds help the U.S. Military stay agile?

U.S. Special Operations Forces are known for their agility. However with expanding activity in the digitally-connected world, remaining agile means being open to new approaches — like working with crowds.

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