Agentic AI has recently been moving through a period of heightened excitement and innovation, but empirical data on how these tools are actually being used has been scarce. The new study “The Adoption and Usage of AI Agents: Early Evidence from Perplexity,” by Jeremy Yang, Assistant Professor of Business Administration at Harvard Business School and […]
We live in an age where the call for transparent or “Explainable AI” (XAI) has never been louder. Businesses agree, with 85% believing transparency is critical to winning consumer trust. [1] Given this consensus, it seems reasonable to assume that when an explanation for a high-stakes AI decision is available, people will naturally seek it […]
Will artificial intelligence widen the gap between your best and worst performers, or will it be the great equalizer? A new paper, “Automation Experiments and Inequality,” from Kyle Myers, Principal Investigator at the Laboratory for Innovation Science at Harvard (LISH) within the Digital Data Design Institute at Harvard (D^3), and Seth Benzell at Chapman University, […]
Picture this: you receive a well-crafted, deeply understanding message about a personal struggle you’ve shared. It acknowledges your emotions, offers thoughtful support, and demonstrates genuine care. Now imagine learning that response came from an AI chatbot, not another human. Would that change how you felt about the interaction? As AI technology grows more sophisticated, LLMs […]
You don’t just slam a laptop shut on a friend. You say goodbye. That small social ritual turns out to be a powerful behavioral cue for AI companions, and an opportunity to keep you engaged longer. The new working paper “Emotional Manipulation by AI Companions,” co-authored by Julian De Freitas, Assistant Professor of Business Administration […]
Despite its impressive capabilities in reasoning, planning, and content generation, GenAI still struggles with the kind of mathematics that grade school students are expected to learn and master. What influence do transformers, the core architecture behind Large Language Models (LLMs), have in this problem, and can it be solved? In the new paper “Why Can’t […]
In the ever-evolving AI landscape, are you truly ready to integrate new technologies effectively, taking advantage of the radical opportunities they present for productivity increases and better operating models? Karim R. Lakhani, Dorothy and Michael Hintze Professor of Business Administration at Harvard Business School and faculty chair and co-founder of the Digital Data Design (D^3) […]
The disconnect between AI’s transformative potential and the actual scale of implementation represents one of today’s most significant organizational challenges. In their new article for the Harvard Business Review, “A Guide to Building Change Resilience in the Age of AI,” Karim Lakhani, Dorothy and Michael Hintze Professor of Business Administration at Harvard Business School and […]
As AI continues to reshape industries globally, the Digital Data Design (D^3) Institute at Harvard and the Harvard Business School Club of the Gulf Cooperation Council hosted AI Elevate: From Readiness to Exponential Growth on December 13, 2024, in Dubai, UAE. This one-day conference provided business leaders, researchers, and government officials with crucial insights into […]
As AI continues to reshape industries globally, the Digital Data Design (D^3) Institute at Harvard and the Harvard Business School Club of the Gulf Cooperation Council hosted AI Elevate: From Readiness to Exponential Growth on December 13, 2024, in Dubai, UAE. This one-day conference provided business leaders, researchers, and government officials with crucial insights into […]
