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D^3 Insights & Experiences

A Human Touch: Why AI Can’t Fully Replace Empathy in Social Interactions

As artificial intelligence continues to advance, its ability to generate empathetic responses in social interactions has improved dramatically. However, new research by Matan Rubin, a PhD student at The Hebrew University of Jerusalem, and a research team (see the bottom of the page for author details) that includes HBS Assistant Professor and Principal Investigator of […]

Rethinking Digital Ownership: Rights, Governance, and the Path Forward

As the digital era continues to redefine the boundaries of business, the question of ownership in a rapidly evolving technological landscape has, in many ways, taken center stage. In their blog post, “Redefining Ownership: Navigating Rights and Governance in the Digital Era“, the blackbox Lab at Harvard’s Digital Data Design Institute, distill insights from a […]

Understanding and Harnessing Group Emotions

In an interconnected world, emotions don’t just exist within individuals; they flow through groups and entire networks. In “What Makes Groups Emotional?,”1 Amit Goldenberg, Assistant Professor of Business Administration at HBS and Principal Investigator at D^3’s Digital Emotions Lab, summarizes literature to explore the components and dynamics of group emotions, the factors that amplify their […]

Leveraging Machine Learning for Safer Workplaces

Regulatory agencies like the Occupational Safety and Health Administration (OSHA) and the state agencies it oversees have significant responsibilities in ensuring safe working conditions in millions of workplaces nationwide. However, these agencies face significant challenges due to limited resources, and inspect less than 1% of workplaces annually. In their article, “Making Workplaces Safer Through Machine […]

A Framework for Effective Social Protests

In an era defined by increasing social activism, understanding the mechanics of effective protest is essential for researchers and “social actors,” or organizers of social protests, as well as for politicians, policymakers, and journalists navigating social change. A review of literature, “When Are Social Protests Effective?”1, by Eric Shuman, a postdoctoral fellow at New York […]

The AI Revolution in Software Development: How Generative AI is Reshaping Coding Practices

The integration of artificial intelligence, such as generative AI, into daily workflows is helping workers streamline their approach to all sorts of tasks. “Generative AI and the Nature of Work” by Manuel Hoffman, postdoctoral fellow at Laboratory of Innovation Science at Harvard (LISH), Sam Boysel postdoctoral fellow at LISH, Frank Nagle, an Assistant Professor in […]

Thriving in the AI Era: Strategies for Businesses Amid Abundant Expertise

Artificial Intelligence (AI) is changing the availability and affordability of expertise, impacting the competitive landscape for both industry leaders and emerging companies. In their Harvard Business Review article, “Strategy in an Era of Abundant Expertise”, Bobby Yerramilli-Rao, Chief Strategy Officer at Microsoft, John Corwin, General Manager for Corporate Strategy and Development at Microsoft, Yang Li, […]

Bridging the Gap: How Financial Constraints and Short-Term Planning Impact Flood Risk Adaptation in U.S. Cities

Climate adaptation is increasingly a necessity for U.S. cities facing growing flood risks. Yet, adaptation efforts are uneven, with some cities failing to reach necessary levels of protection against climate impacts. Research by Shirley Lu, HBS Assistant Professor of Business Administration and member of D^3’s Climate and Sustainability Impact Lab, and Anya Nakhmurina, Assistant Professor […]

The NFT Staircase: How Digital Ownership Helps Brands and Consumers

The rise of non-fungible tokens (NFTs) offers brands a revolutionary tool for enhancing consumer engagement and loyalty. By introducing NFTs to consumer interactions, businesses can transform traditional digital assets into meaningful brand experiences. In their article, “The NFT Staircase: How Digital Ownership Benefits Brands and Consumers,” authors Scott Duke Kominers, HBS Sarofim-Rock Professor of Business […]

Behavioral Insights on Climate Change

Addressing the climate crisis must involve changes from the top down (through laws and investments) and from the bottom up (individual beliefs and actions). A recent study presents insights into how behavioral science can promote climate action across a global audience; it was conducted by Madalina Vlasceanu, Assistant Professor of Environmental Social Sciences at Stanford; […]

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