Rent the Runway – Fashionable Operations
“We’re not in the fashion business. We’re in the fashion-technology-engineering-supply chain-operations-reverse logistics-dry cleaning-analytics business.”
Submissions
Combatant Gentlemen: Farm to…Closet?
Combatant Gentlemen is disrupting everyday menswear one sheep at a time.
Samsung – Surviving in an Unstable Market
The story of Samsung in the unstable Argentina. How did the Korean company do to establish a dominant position in an economical unstsable country?
Yoobi: One for You, One for Me!
Yoobi – a colorful school supply brand helping students in need!
Singapore Airlines: Achieving the best of both worlds of low-cost operations model and service excellence
How the world's most awarded airline soared to such great heights by mastering the paradox of dual strategy
Blue Apron: Lifelong Learning For All
In the culinary world, the Blue Apron is a symbol of lifelong learning in the kitchen. Will Blue Apron be able to draw inspiration from its namesake and continue to innovate for its customers?
RPX Corporation: First Defense Against Patent Trolls
This is an example of an effective company because RPX not only identified a strong customer need but also devised a novel approach to addressing that need and then capturing some that value for itself. Background Since the late ’90s, […]
Harley-Davidson: Being Bad Can Be So, So Good
Harley-Davidson doesn't sell you a bike, they sell you freedom.
Zappos: Best in Class Customer Service
Zappos's operating model supports its mission to provide superior customer service.
BorrowLenses.com – Smooth Bokeh starting at $50
One company that disrupted the photography industry one rented lens at a time.