“We’re not in the fashion business. We’re in the fashion-technology-engineering-supply chain-operations-reverse logistics-dry cleaning-analytics business.”
Zhihan Ma's Profile
Thanks Aya. As a loyal Zara customer, it is very interesting to see how the company supports the fast fashion idea with fast operations throughout its supply chain. The one question I have is that as Zara expands globally, does it make sense for them to maintain the centralized distribution system, with all its clothing items going through the distribution center in Spain before being dispatched to across the globe? Will it be easier and faster to also build manufacturing and distribution facilities elsewhere in the world?