Harry’s | Giving Men’s Grooming a Clean Shave
"Quality craftsmanship, simple design, modern convenience and most importantly for guys who know they shouldn't have to overpay for a great shave."
winning
Retrofit: Tackling Obesity-Related Healthcare Costs
Retrofit is a leading private wellness company that drives weight loss for busy professionals. Retrofit has thus far effectively aligned its operational model to fuel its success in helping people slim down, but must overcome future challenges as the industry continues to shift.
To Infinity and Beyond
Pixar, as a business, teaches us a lot about what is possible and that business models and processes can be vehicles for humans to move beyond possible.
Mendocino Farms: A fast casual sandwich shop where “happy” is worth every penny
Mendocino Farms has perfected its restaurant design to deliver gourmet sandwiches at fast-food speeds in a location that feels like a neighborhood hangout.
An Ode to Trader Joe’s
Trader Joe's wins over customers (and their wallets) by utilizing an operating model that is perfectly aligned with their core business strategies.
Lululemon: From Niche Market Pioneer to Apparel Ubiquity
How Lululemon created an activewear empire from a niche product with broad appeal
Shake Shack winning in fast casual
Enlightened hospitality > throughput time
John Lewis: Would you leave your company to the workers?
John Lewis the UK's favourite retailer with sustained profitable growth and untouchable customer loyalty and advocacy. What is the secret to their success? They are a workers' co-operative, owned and operated for the benefit of their employees.
In-N-Out: A Fast Food Cult
Analyzing In-N-Out's secret sauce (the operating model, not the spread packets)
Delta Airlines
Delta has outperformed its competition and is now the best airline for both passengers and investors.