Warby Parker: No Blind Spots for the Company that’s Revolutionizing Eyewear
Built on a promise of affordability and convenience, Warby Parker has won the hearts of hip millennials.
retail
B&M: The Secret Source in European Value Retailing
Disrupting the UK high street with unreplicable lowest prices and best sourcing.
ASOS: Delivering Fast Fashion to Style-Conscious Twenty-Somethings
Founded in 2000, UK-based ASOS has grown to become one of the world’s most successful online fashion retailers. In 2015, ASOS had ~10 M active customers, 60% of whom were located outside the UK. The site attracted 90 M visits […]
De Beers: “From Discovery to Desire”
[Winner] De Beers: How to create a multi-billion dollar industry from the ground up
John Lewis: A better way of doing business?
The UK’s leading retailer is owned not by outside shareholders but by its employees. The result? A company that maximises ‘happiness’ for its employees, is experiencing record levels of sales and has been voted the ‘UK’s favourite retailer’ for the fourth consecutive year.
AREZZO&CO: Succeeding in fashion retail
How a well-designed operational model can deliver superior value in the fashion world
ZARA: Sprinting past traditional retail
ZARA has developed a large-scale, super-fast supply chain to allow it to capitalize on trends as soon as they happen.
Sears – The collapse of a company from within
How a misaligned operating model can cause the decline and possible collapse of a 100 year old company.
IKEA: Redefining the Market to Achieve Success
How did an offbeat Swedish retailer managed to conquer the market for furniture around the globe? Below that quirky surface lies an amazing success story of well-executed strategic alignment.
Wherever You Shop, Nordstrom Delivers on Customer Service
Nordstrom translates its legendary customer service online to delight the customer through every channel.