From package pickup to final delivery, FedEx's air freight network is the world's largest continuous flow process, allowing it to deliver on its customer promise of fast, overnight, and reliable delivery.
Overview Herbalife is a global nutrition company that sells weight management, targeted nutrition, energy, sports & fitness, and other nutrition products. Unlike a traditional consumer product company, Herbalife distributes its products through a global network of four million “members”. (1) […]
IKEA's business model revolutionized retail as we know it, and their sound and aligned operating model allowed them to execute on it. This has lead IKEA to become the biggest furniture seller worldwide.
Combatant Gentlemen's vertically integrated supply chain enables them to offer stylish, quality menswear at an affordable price.
In 2012, Fast Company ranked Trader Joes as the 11th most innovative firm in the US. That same year, Trader Joes managed to outperform the rest of the grocery industry with a record revenue per square feet of $2,054 (compared with Whole Foods – $1,257, HEB – $867, Walmart – $607 and Publix – $591). Trader Joes key to its success has been that it has an operational model that enables it to meet its pledge to consumers. This pledge can be described as offering a WOW experience through interesting products, everyday low prices, relatable staff and a unique brand personality.
Patagonia has included sustainability and social responsibility into its definition of success. How did it design its operating model to become a winner?
3G Capital is a clear winner in aligning business model and operating model. Over the past years, 3G Capital has successfully invested in and grown renowned companies, creating value and giving shareholders significant returns on investment.
Eventbrite's service allows users to seamlessly manage and attend events all at one low fee per ticket. As its growing feature-heavy product spins off into apps with mobile payment functionality, and easy-to-use seating chart arrangements, organizers and consumers continue to enjoy Eventbrite at no additional cost.
Sephora’s competitive advantage in the prestige beauty space stems from integrated business and operating models that support the company’s broader objective to enhance the customer experience at every touchpoint.
In an environment where many solar energy companies have failed, SolarCity has effectively implemented a no-fuss approach to facilitate customer adoption and has quickly become the leading player in the market.
