Meritage Midstream: Stable infrastructure development in an unstable energy environment
How aligning business and operating models in the midstream industry drives performance through downturns
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Build-A-Bear Workshop: It’s Time to Hibernate
Retail industry trends, such as decreased mall traffic and movement to online shopping, are threatening Build-A-Bear Workshop's physically dependent operations
Starbucks: It’s not just about the coffee.
Starbucks’ continued success is not just about the coffee, but about the close alignment between its business and operating models.
Johnson & Johnson
Company Overview “We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services.” [1] As the first line in Johnson & Johnson’s values-driven Credo dictates, the […]
Dah Makan – Gourmet Meal Delivery in Kuala Lumpur
Will Dah Makan succeed as the Seamless of Malaysia?
The Ritz-Carlton: Ladies and Gentlemen Serving Ladies and Gentlemen
The Ritz-Carlton has, since its founding in 1983, been synonymous with luxury and true hospitality. As the company declares on its own website, it is a ‘place where the genuine care and comfort of our guests is our highest mission’. […]
Clover Food Lab: Fast Food That’s Good For You
How Clover's innovative processes enable the company to offer healthy fast food to customers
Zara: disrupting the fashion industry
Zara has disrupted the industry through its “fast fashion” model in the last years. While traditional players design their collections more than 5 months in advance, Zara is able to bring the latest trends from the catwalks and the streets to the stores in less than 4 weeks
Paddle8 – Shaking up the auction world
Moving from the gavel to the mouse
L’Atelier de Joël Robuchon Etoile: Michelin stars made effective
TOM brought to you by the most starred chef in the world