Macy’s: America’s Omnichannel Store
How a 158-year-old retailer is staying relevant in the digital age
omnichannel
CostCo: Creating Membership Value in a Digital World
Can CostCo, the cheapest, happiest company in the world, succeed in a digital future?
Blue Bird flies high as an omnichannel taxi company
Most stories we hear in the transportation sector pit traditional incumbents (taxi companies) against digital newcomers (e.g. Uber). But can you imagine a world where the two parties collaborate and taxi companies embrace innovation? Welcome to Indonesia.
Farfetch: Global Fashion Online & In-Store
A marketplace that integrates the online and in-store shopping experience and whose operating model could teach its peers in traditional ecommerce a thing or two.
M.O.M – A Star in Retail
Macys is a leader in retail through its strategies of localization, omnichannel, and magic selling
BaubleBar: Redefining How Women Shop for Fashion Jewelry
A “fast-fashion” jewelry startup shaking up traditional retail