JP Morgan: Expanding Machine Learning Capabilities in the Financial Services Arena
Brief overview of JP Morgan's adoption of machine learning into its day-to-day operations
digital banking
Grupo Aval: Utilizing open innovation to build a new business model
Grupo Aval, the largest financial group of Colombia, is using open innovation to counter emerging fintech competition.
Goldman Sachs: Is a dedicated App Store the Future of Retail Banking?
As traditional retail banks catch up to Goldman Sachs’ success with online savings bank Marcus, public open innovation facilitated by a dedicated App Store could build upon Goldman's internal innovation to unlock the next generation of retail banking.
Digitalisation at Nordea – Time to Cash Out?
The digital payments revolution is challenging traditional banks to remain relevant to their customers.
East vs. West: Can JPMorgan Chase protect its lunch from the FinTech startups of the world?
Four words say it all about JPMorgan Chase’s assessment of the digital landscape of the banking industry – “Silicon Valley is coming.”
Citi: Banking on a digital future for financial services
Despite having been transformed by technology over the past half-century, the banking industry is threatened by increased digitalization, particularly the rise of start-ups that utilize technological solutions to provide better services at lower costs. Nevertheless, most large banks are uniquely situated to take advantage of the opportunities posed by advanced technologies. Citi, in particular, has transformed both its operating and business models in exciting ways; by continuing to lead in the industry, it will ensure its role at the center of the global financial system for another 200 years.
Digital Banking: Cut the Lines and Human Interaction
In an age where startups rise to the top over outdated incumbents, hundred-year-old banks continue to adapt and thrive
Equity Bank: Banking on Mobile
How Kenya’s Equity Bank is leveraging digital footprints to grow its double-bottom line.
Why Venmo would not succeed in Poland, i.e. “My banks are better than yours”
August 14th 2016 was my first day ever in the US. Together with my wife, we decided to fly in two weeks before classes at HBS were supposed to start to get to know Boston, settle in and, most annoyingly, sort out necessities, such as mobile phone numbers and… bank accounts. The latter resulted in particularly many problems, which prompted me to write this piece.
Digitizing Grandpa: how a Chilean bank is re-imagining customer journeys
Banks are no strangers to change in the era of digital revolution, but have been slow to adapt in the past. This post provides a brief description of how a mid-sized Chilean bank is positioning itself for success in the next decade.