Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Smart City of Dreams
S
Posted on November 18, 2016 at 4:15 pm
Silver Spring Networks has taken the lead on working with cities worldwide to implement “smart” technology and make urban living more sustainable.
Digital News and The Washington Post
NC
Posted on November 18, 2016 at 5:57 pm
Print newspapers are dying. So why is Amazon CEO Jeff Bezos investing millions in the Washington Post?
Discovery: revitalising the (dull) insurance industry through digital transformation
Crystal
Posted on November 18, 2016 at 5:24 pm
While the insurance industry has traditionally been viewed as dull, Discovery Group is adopting digital technology to shake things up and deliver mutual benefit to consumers and insurers.
Streetlights. People. Living Just to Find Transformation.
KTA
Posted on November 18, 2016 at 2:10 pm
General Electric plans to use streetlights to help lay the groundwork for the intelligent cities of tomorrow.
Talking Trash
Catherine Lee
Last modified on November 18, 2016 at 5:26 pm
Rubicon Global has been hailed as the "Uber of Trash"
Descartes: Commercial Logistics Optimization
MM2018
Posted on November 18, 2016 at 1:49 pm
“Here’s a math problem for you. Each United Parcel Service Inc. driver makes an average of 120 stops per day. There are 6,689,502,913,449,135,000,000,000,000,000,000,000,000,000, 000,000,000,000,000,000,000, 000,000,000,000,000,000,000,000,000,000,000,000,000, 000,000,000,000,000,000,000,000,000,000,000,000,000, 000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000 alternatives for ordering those stops. Which option is the most efficient...?"
Does NDPL have the power to change electricity consumption in India?
hyperadapting
Last modified on November 18, 2016 at 1:30 pm
Distribution losses have historically plagued Indian power companies. In 2002, the Indian Government partnered with Tata Group in hopes of changing the industry.
Rappi: Colombia’s Version of Amazon.com
Felipe Gomez-Herrera
Posted on November 18, 2016 at 2:32 pm
Rappi is a mobile app that aggregates thousands of products and creates an online marketplace with virtually no boundaries. Personal messengers run all kinds of errands in 20 minutes to an hour...they can even take your grandma out for a [...]
New Growth Opportunity for LG Uplus via Internet of Things
jbae
Posted on November 17, 2016 at 6:15 pm
How smallest telecom player in Korea is addressing new business opportunity via digital transformation
Athenahealth: The Quest to Unbreak Healthcare
Rob Parsons
Posted on November 18, 2016 at 5:43 pm
Can athenahealth ease the burden for small and medium size physician's offices?
Days of Wonder: Board Games Go Digital
Austin
Posted on November 16, 2016 at 9:38 pm
Are board games too old fashioned to go digital?
Treasure-hunting in a digital era: TJX’s next find?
Fay Chen
Posted on November 16, 2016 at 3:37 pm
How should TJX leverage digital capabilities to augment their existing successful physical retail business?
“Erasmus” without accomodation related stress: Uniplaces is here to help you
jruivo
Last modified on November 15, 2016 at 9:22 pm
For European university students, the word “Erasmus” is synonym to a semester of adventure in a different country. Adventure can mean “exciting” – making new friends or enjoying a new city – but also “scary” – the trouble of finding [...]
Life Line: Apollo’s digital disruption to delivery of healthcare in India
Rashi
Last modified on November 18, 2016 at 4:39 pm
Digitization of healthcare in the developing world plays the role of plugging critical gaps in healthcare access, quality, and affordability. Apollo Hospitals is one of the first hospital chains in India to fully digitize its value chain, thereby transforming its [...]
How Technology (and Scotch) is Transforming the Way Men Buy Suits
Anthony Bucci
Last modified on November 18, 2016 at 5:14 pm
One company is incorporating modern technology to reinvent the suit buying experience.
What is the way forward for Coursera?
rkumar
Posted on November 18, 2016 at 6:02 pm
Massive Open Online Courses (MOOCs) have revolutionized the delivery of higher education courses around the world. A leading provider of MOOCs is Coursera, which was launched in 2011, and today has 147 partners across 29 countries offering 1,888 courses in [...]
Online Brokers and Robinhood
user0112358
Last modified on November 17, 2016 at 3:21 pm
A stock brokerage firm facilitates the buying and selling of tradable financial assets. The present blog entry introduces the various forms of brokerages and explores the opportunities and threats posed by online brokerage firms—especially Robinhood—to the brokerage world.
Targeting a New Future
DT
Posted on November 16, 2016 at 11:12 pm
How is Target coping with the shift to e-commerce?
The Washington Post: An Innovative Force in the Digital News Industry
Jenna
Posted on November 18, 2016 at 3:43 pm
How did a 139-year old newspaper successfully alter its DNA from that of a regional newspaper to a massive digital news platform?
HBS grad reinvents Uber, ‘Indonesia-style’
Pete
Last modified on November 18, 2016 at 1:23 am
How does ride-sharing survive in the world’s worst traffic? On two wheels!
Too Digital Too Late – While clients lost weight, Weight Watchers lost clients
KS
Posted on November 18, 2016 at 5:12 pm
What happens when the leader in weight loss fails to invest in digital technology? Weight Watchers made a costly mistake that is hurting the 50 year old brand
The Digital Spin: Flywheel Sports Gears Up with Data to Drive Performance
Rita Skeeter
Posted on November 18, 2016 at 12:53 am
Flywheel Sports has revolutionized the modern-day fitness experience through its use of digital tools that encourage its riders to go the extra mile.
Wimbledon: Technology Meets Tradition
Nicole
Posted on November 17, 2016 at 8:38 pm
How the world’s oldest tennis tournament is going modern
100 Paper Cases … 2 Online Challenges: HBS in the Digital Age?
Angelo
Last modified on November 18, 2016 at 9:48 pm
"Over the last few years, the landscape for online education has changed dramatically. New and more powerful technologies are creating opportunities not only to reach wider audiences, but also to offer engaging, impactful learning experiences. HBX is a new digital [...]