Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

The Ever Expanding Reach of Blockchain
HBS2018
Last modified on November 18, 2016 at 7:10 pm
A quick look at blockchain and the limitless opportunities it presents
The evolution of Singapore’s Changi Airport
Mwd
Posted on November 17, 2016 at 2:37 pm
Travelers numbers are expected to reach 4 billion by 2017. How are the biggest airline hubs in the world dealing with this rapid growth?
Does a Library Need Books?
Alex K
Last modified on November 18, 2016 at 1:41 pm
How the Boston Public Library and other libraries are adapting (or not) to the world of digital media.
Behind Moneyball 2.0 Stands STATS
KS
Last modified on November 18, 2016 at 6:33 pm
A five-time NBA Most Valuable Player and a twelve-time All-star, Bill Russell once said, “the only important statistic is the final score.” But is it really? New digital platforms and technologies have transformed the business of sports to be ever [...]
Appily Ever After? A Digital Distribution Challenge
Kat
Posted on November 17, 2016 at 9:42 pm
How can Apple motivate developers to continuously spend time and money on updating their apps?
bKash, BRAC’s venture into mobile banking
f_08
Last modified on November 17, 2016 at 1:14 am
bKash – the story of how BRAC Bank introduced “transferring money by air” and developed the world’s second largest mobile money service in Bangladesh
Goldman Sachs: Financial Services or Technology Company?
Margaret
Posted on November 16, 2016 at 9:17 pm
Goldman Sachs is embracing new technologies to revolutionize its business. But is it doing enough?
How Itaú Unibanco is driving digital transformation in the financial services industry
student12
Posted on November 17, 2016 at 5:04 pm
Digital technology has transformed the way people interact with each other and also the way services are provided. In the financial services industry, the widespread adoption of digital platforms have been transforming, creating new competitive opportunities and challenges. In that [...]
Wearable Technology Moves From The Wrist To Smarter High Fashion
Viktoria
Last modified on November 18, 2016 at 4:55 pm
During the 2016 Met Gala IBM Watson in collaboration with fashion house Marchesa introduced that changed colors in real time as the fans tweeted about the event.
Medtronic: Adding an “M” to “IoT”
RT
Posted on November 18, 2016 at 1:26 pm
Medtronic uses IoT technology to mature its product line and elevate its position in patient care.
Knewton: Can the Education Industry Teach Itself a New Trick?
MicMacMan
Posted on November 18, 2016 at 5:28 pm
This post explores how Knewton, a digital education company, is using adaptive learning software to disrupt an antiquated schooling system.
Internet of Commercial Buildings: Changes at Johnson Controls
DShultz
Posted on November 18, 2016 at 5:50 pm
Digitization and the "Internet of Things" is driving change throughout the lifecycle of a commercial building.
Too lazy to get up and turn off the lights? Now you can do it from your smart phone
DK
Last modified on November 18, 2016 at 5:52 pm
This post explores how Phillips is embracing the rise of IoT by building smart light bulbs that can be controlled from a mobile phone.
How is Kroger Fending off the Attack of Grocery Delivery Companies?
Adam Jarmusz
Last modified on November 18, 2016 at 2:07 pm
Millennials are shopping less and less at grocery stores in favor of restaurants and the booming grocery delivery services. Despite this, Kroger, the largest grocer in the country by revenue, is thriving. Kroger leverages technology through data collection, online ordering [...]
We know you looked at that ugly sweater: Euclid Analytics, in-store tracking and the narrowing of the online-offline gap
Sam Paglia
Posted on November 15, 2016 at 9:03 pm
Your smartphone's WiFi is being used to track you
Cisco and the Internet of Things
Lane
Posted on November 18, 2016 at 3:31 pm
Cisco is in the middle of a large pivot from a network hardware company to a SaaS IoT company.
Fitbit Finds Its Fit with Digital
Mary
Posted on November 16, 2016 at 5:00 pm
As competition crowds the fitness wearable technology space, Fitbit will need to reposition its digital offering to stay ahead of the curve.
Going Once… Going Twice… Sold to Technology!
ABCD
Last modified on November 18, 2016 at 5:02 pm
Ever wonder how the world's most prestigious and mysterious operations might be disrupted by technology? Walk into the infamous art auction house, Sotheby's, and see how the oldest stock on the NYSE has altered its business to keep up with [...]
‘Cashless Indian Economy’ – Money Demonetization to Mobile Digitization
NC
Posted on November 18, 2016 at 5:58 pm
India - traditionally a cash based economy - recently announced the biggest and most ambitious move to crack down black money and move towards digitization and cashless economy. While cards payments have struggled to scale up due to several reasons, [...]
Where is my package?
YLC
Posted on November 18, 2016 at 3:25 pm
FedEx is one of only three enterprises that together deliver 95 percent of all e-commerce orders in the United States. Having as a center of their proposition facilitate the connection of people regardless of their location, their business model has [...]
EA: The Next Generation for Video Games
Robert
Last modified on November 16, 2016 at 8:16 pm
EA is facing several changes driven by digital (mobile, augmented reality, digital delivery of games).
Artificial Intelligence-as-a-Service: Nervana Systems Allows Everyone Harness the Power of Big Data
MattGerow
Posted on November 18, 2016 at 12:42 pm
As big data becomes more prevalent and available, Nervana Systems provides deep learning AI for companies that lack the data analytic capabilities to interpret this data in a meaningful way.
Three lessons from building the digital city
PH
Posted on November 18, 2016 at 2:37 pm
Intersection uses tech to transform people’s lives in cities, but the people and the cities present design challenges
Medigram and the slow death of hospital pagers
Ann
Last modified on November 18, 2016 at 4:38 pm
If there is one thing that a law-abiding doctor and a narcotics-peddling drug dealer have in common, it’s pagers. Despite the ubiquity of smartphones today, a survey published in February 2016 showed that of 204 US hospitals sampled, 90% reported [...]
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