Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Can you do your taxes faster than you prepare for a FIN 1 case?
Ken Rowe
Last modified on November 18, 2016 at 5:41 pm
The answer to this question for many first year Harvard MBA students, myself included, is yes! Turbo Tax, and its competitors, drastically changed the way many American taxpayers do their taxes.  April 15th is no longer a day to be [...]
Autonomous Cars: Because Snapchating While Driving is a Millenial Must
Jules E
Last modified on November 18, 2016 at 4:25 pm
Autonomous cars are a major digital disruption to an old technology, but what's stopping us?
ZALORA: the online revolution of the fast-fashion industry
Clara
Last modified on November 17, 2016 at 11:53 pm
ZALORA brings fast-fashion to the door of all South-East Asian customers through the Internet
Cognex – riding the wave of digitization through machine vision
Ev_Benjamin_Brow
Posted on November 17, 2016 at 5:58 pm
CGNX trades on the Nasdaq and manufactures machine vision tools that substantially increase the speed at which products can be manufactured and the quality of the end-product.
How blockchain technology is transforming the traditional financial services operating model
Bhargav
Last modified on November 18, 2016 at 5:34 pm
The distributed ledger technology behind bitcoin is now disrupting traditional asset transfer.
Ripple: Disrupting Cross-border Transactions with Blockchain Technology
Ozi
Last modified on November 18, 2016 at 5:55 pm
Ripple: Disrupting Cross-border Transactions with Blockchain Technology
Just Like Derek Zoolander, UPS Drivers Can’t Turn Left
Johnny Appleseed
Posted on November 18, 2016 at 5:40 pm
Each day, UPS drivers deliver an average of 120 packages. The number of potential route combinations for a driver is “far greater than the number of nanoseconds the earth has existed” (2). To ensure UPS drivers use “the most optimized [...]
Payments in Africa’s largest market
TOMchallenged
Posted on November 18, 2016 at 6:01 pm
How Interswitch has navigated increased competition to deliver value to all key players in Nigeria’s economy
If It Ain’t Broke Don’t Fix It? Think Again…
asap
Posted on November 18, 2016 at 5:11 pm
The Power of Predictive Analytics to Improve Maintenance and Reliability in the Industrial Sector.
Amazon: Born from Customer Obsession and Digital Innovation
Walter
Posted on November 18, 2016 at 5:35 pm
How has Amazon infused digital technologies into its growth strategy?
Digitizing the Diabetes Prevention Program
tdubs
Last modified on November 17, 2016 at 8:20 am
Omada Health has successfully digitized a clinically proven lifestyle intervention program that could prevent 86M Americans from developing Type 2 diabetes.
Optimizing the Happiest Place on Earth
The Bouncer at Club TOM
Last modified on November 18, 2016 at 5:47 pm
How Magic Bands are digitizing Walt Disney World while keeping the magic alive!!
The new Thanksgiving weekend activity … “Spying Saturday”
cranberryfarmer8
Posted on November 18, 2016 at 5:49 pm
Using smartphones as barcode scanners has created a showrooming phenomenon. How can traditional retailers catch up?
How Daimler becomes a software and service company
FF
Posted on November 17, 2016 at 5:03 pm
“This digital transformation is in full swing at Mercedes-Benz. We are transitioning from car manufacturer to networked mobility provider, whereby the focus is always on the individual – as customer and employee. This is how we will continue to develop [...]
Samsung, connecting your everyday life.
Jaydn Yoon
Posted on November 18, 2016 at 5:50 pm
How Samsung is helping you live a Smart life by connecting everything around you.
Naraffar – 24×7, Unmanned,, Swedish convenience Store; Is customer self-service the new model in retail?
Tarunika Tolani
Posted on November 18, 2016 at 3:50 pm
Have you ever felt the frustration of scrambling to the grocery store only to find that its shut? Or had to suffer through long lines at the postal depot to collect your Amazon delivery that you weren’t home in time [...]
Digital Change at Terminix
Robby Berner
Posted on November 18, 2016 at 5:58 pm
Terminix has used technological innovation to make its technicians more effective and customers happier
Stitch Fix – Transforming Retail Through Personalization
A123
Posted on November 18, 2016 at 5:59 pm
Can data analytics and human curation transform the way we shop?
Digitally enabled policing: redefining incident identification, response, and prediction
JPW
Posted on November 18, 2016 at 1:04 am
Digital technology is changing the world of policing. The Boston Police Department (BPD), like its peers throughout the US and the world, is adapting its operating model to leverage new digital tools and approaches in traditional policing contexts and to [...]
Schlumberger : Revolutionizing Oil and Gas Operations
Ambuj Kashyap
Posted on November 18, 2016 at 1:56 pm
Schlumberger has used technology to move people away from remote and hazardous field locations and still delivers best in class service !
From Facebook to finance: how kountable uses social media data to generate credit scores
Lizzie G
Last modified on November 16, 2016 at 9:18 pm
A FinTech develops an innovative approach to credit decision-making in developing economies.
Cisco and IoT, from hype to reality
Andres
Posted on November 18, 2016 at 4:59 pm
Cisco acquires Jasper Technologies for $1.4 billion in order to complete its IoT offering.
Germany’s Axel Springer In The Digital Age
Paul Odefey
Posted on November 18, 2016 at 3:13 pm
How Europe's biggest media house adapted to the digital age and created a digital classifieds success story
Capturing the Fashion Unicorn: A Not-so Far-fetched Story
MM
Last modified on November 18, 2016 at 6:26 pm
Farfetch, the UK-based omnichannel luxury retail platform, boasts a differentiated value proposition – the seamless integration of online and offline.
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