Katy Triantafilo

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On November 30, 2022, Katy Triantafilo commented on Who Me? For that Project? How AI is Changing the Consulting World :

This is amazing Amy! congrats!

This is so interesting because even thinking about the Corporate world I come from, this could be super useful and would help in eliminating the “I know him/her/them bias. For example, you may have two internal people being considered for a job, but you go with the person you’ve worked with, or even there could be a third person that is not even being considered because they have never worked with the manager looking to fill a position.
Again it depends on keeping the data up to date, wich could be implemented in a more “formal” type of step every time a new project is completed. Almost as must-do feedback.

Hopefully, it works! sounds like the consulting people allocation can be tedious.

On November 30, 2022, Katy Triantafilo commented on Giving Back 3 Hours a Day to Doctors :

Super interesting post,
It’s so hard to combat the distrust issue, especially in industries like medicine, even if this technology is not even trying to “replace” the doctor, but is looking to make their work easier. This long ramp-up time in my mind is the most challenging one, especially if they plan to expand to other geographies that can be even less tech-savvy.
This sounds like such an easy solution to a common problem, they could also scale it to different industries (lawyers? maybe)

Either way, great post! thank you

On November 30, 2022, Katy Triantafilo commented on ELSA boosts your confidence in speaking English :

Thank you for the post,
My partner came with me to HBS without speaking a word of English, she learned through an english institute in Boston, but pronounciation and accent has always been something that makes her feel insecure. We will check this app out.
Reading the previous comments, I don’t know if I’m worried about monetization, I think willingness to pay for quality english training is extremely high. I do think that marketing is crucial and also creating some sort of measurement of success that could help a user decide if they would rather base their learnings on an app, or pay maybe a bit more and have an online/offline professor teach them.

We’ll see if my partner is willing to pay for it…

On November 30, 2022, Katy Triantafilo commented on ELSA boosts your confidence in speaking English :

THIS IS AMAZING!

My partner came with me to HBS without speaking a word of English, she learned through an english institute in Boston, but pronounciation and accent has always been something that makes her feel insecure. We will check this app out.
Reading the previous comments, I don’t know if I’m worried about monetization, I think willingness to pay for quality english training is extremely high. I do think that marketing is crucial and also creating some sort of measurement of success that could help a user decide if they would rather base their learnings on an app, or pay maybe a bit more and have an online/offline professor teach them.

Either way, super interesting. Thank you for the post.

Thank you so much for the post! If you read their FAQs, they address this bias topic, not in a great way honestly, and I think this happens in most AI/algorithms as we have seen in different cases.

This is so crazy, because if you searched: “CEO” in Google search a while ago, same as Crayion, you would mostly get pictures of white men. Google has worked on tweaking its algorithm to address this diversity bias and make it more contemporary. To your point, we’ve seen that algorithms and AI are as good as the data that goes into them, and these AI biases are a sad truth about our own history throughout the years.

For example, there is a huge team inside Google whose purpose is to address this issue and create a “responsible AI” focused on diversity and respect, but I think it’s such a long way to go from here, but at least someone has started?

Your post gives me a lot to think about!

On November 15, 2022, Katy Triantafilo commented on Is AI ready to disrupt the BFF market? Maybe not! :

This is so funny, I had the same reaction with my “Cat Religion” search. Google search gave me an amazing mix of memes, while Craiyon came up with a mix of very concerning-looking cats.

I think you are exactly right, and one of the main things that differentiate humans from AI is creativity, the ability to link previous experiences/things we have seen and mix them with current words and come up with something hilarious.
Some image creators via AI are still not open to the public: Imagen (from the Google research department) is one of them, looking forward to it becoming public.

On November 15, 2022, Katy Triantafilo commented on A cat on the pizza: what more to capture? :

Hi Gigi!
Thank you for the post, I think in Craiyon’s case, they’re having trouble with their image encoder that’s why faces in general come out very weird looking. Nevertheless, it is super interesting to understand why Dall-E2 does not have the same problem, and how different might their profit formula be to support a no ad page.

On November 3, 2022, Katy Triantafilo commented on Pinterest: Discover, Share, and Pins :

This was super interesting, I had never seen so many people use Pinterest until I came to the US.
It is funny how when we talk about social media, we consider Instagram, Facebook, TikTok … but Pinterest? not that much.
I agree with Aniruddh’s point, It would be super interesting to see how the influencer trend could boost up user engagement for the platform, boost up revenue for “big” users and create this competitive loop between different brands in the platform.
I think active, paid influencers would help the funnel get to sale convertion.

Great post!

On November 3, 2022, Katy Triantafilo commented on Dunzo: Deliver anything, anywhere :

This is an amazing service! we have a very similar one in Chile and I’ve used it because I forgot my computer at home 🙂

A big concern I had back home and one that would replicate in this case is how does the delivery person make sure that the package that he or she is transporting is safe and or legal in whatever state/country the transaction is being made.
Whenever I used the service I would give a sealed package to the delivery person, assuming they would not open it.

Also on the logistics side, does Dunzo provide motorbikes to the delivery person? or is it a requisite for the supplier to have the asset?

Great post! Super interesting to have such a similar service in India and in Chile

On November 2, 2022, Katy Triantafilo commented on Bagging Up Value at Instacart :

Thank you for sharing!
We have a very similar platform in Chile called Cornershop, and it works AMAZING.
When we arrived at the US I was so excited to use Instacart and have the same amazing experience as back home. Sadly most times I use it to buy groceries almost half of what I order is not in stock when the app says it is. I’ve been analyzing the reason and maybe it’s because Instacart’s suppliers consist on some small-ish stores that maybe don’t update their inventory as quicky as a Walmart or Wallgreens might.
I think their major challenge is stock and for shoppers to keep good communication with the end customer when stockouts happen.
I totally agree with you, I think this is a sustainable business, but it leverages relationships to a very high level, and since it’s not very asset intensive they might face competition in the future if they don’t keep a tight and efficient value chain.

This was great!
Thank you

On October 6, 2022, Katy Triantafilo commented on Penguin Random House: Can it beat Amazon at its own game? :

Thank you for your post!
It’s interesting how even if they manage to compete on data and analytics, how hard it must be to attract the talent they need to really scale to a significant online penetration and market share. If I think about buying a book the first place I would look it up is on amazon (sadly), not only because of the amount of SKUs but also because of their logistic ability to send it in 48 hours. This sense of immediate satisfaction for customers (a trend that will only get worse) is my biggest concern for PRH. I think their investment in data is a step in the right direction, but they may be far behind in everything that happens after the book is purchased.
I’m rooting for them!

On October 5, 2022, Katy Triantafilo commented on Spotify – Your Personal DJ Committed to Curating Your Music Experience :

Thank you for the post Sultana!

As Katelyn said, the ML algorithm really gave Spotify the edge to be basically your favorite radio station but even better, since it’s based on your own music.
It’s also interesting how very small things in the interface have been changing to adjust to this new algorithm, before you listened to your playlist in a loop, now you start listening to one of your playlists, and without realizing, you are discovering a new song because Spotify changed the default settings (without us knowing) to allow the algorithm to continue your playlist style, and we are not even mad.

On October 5, 2022, Katy Triantafilo commented on Animal AI– The New Age of Petsitters :

This is amazing! as a cat owner in crazy HBS world, if I’m gone for the weekend I leave my cat without supervision (she has everything automatic, food, water and litter box). My constant fear is that something will happen in the apartment and I won’t be able to call someone.
I would be curious on the adoption rate of this types of cameras vs. the regular ones in terms of privacy issues.
And to Yifei’s comment, I would guess the smoke/alarm detectors should work for every home owner, but specific animal learning maybe focus their strategy on animals were there is lots of information.