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When worlds collide: why your company’s digital transformation effort is stalled

I had been working in an industry that was being roiled by digital disruption. From the rapid rise of powerful online intermediaries and consumer platforms, to the massive consumer shift to online purchase behavior, to the plummeting costs of technology that had allowed insurgent startups to bypass entry barriers that incumbents had spent decades and […]

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“Lost in Space:” can the crowd help NASA find items on the International Space Station?

It may seem hard to believe, but even astronauts lose track of things! In the closed environment of the International Space Station (ISS) there are only so many places equipment and personal items can be stored. So NASA reached out to LISH to run a crowdsource contest to improve on the existing state of the art inventory tracking system.

On Target: rethinking the retail website

This article originally appeared in Working Knowledge.  In the mid-1990s, Target was a discount superstore behemoth. The retailer had set itself apart from chief rival Walmart with a focus on more upscale but wallet-friendly fashion and lifestyle lines, spurring double-digit growth by double-digits each year for more than a decade.

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Evolving digital Baker

What’s the best description of an academic library? The iconic heart of the campus? A quiet, contemplation study space? A buzzing collaboration hive? A vibrant faculty water cooler? Literally miles of unique and rare materials? A virtual gateway to the world of information? A complex organizational knowledge hub? All of the above? Although its shape […]

Sports venue seats

The fan of the future requires venues to be “smart”

The sport industry is at a critical juncture. Over-the-top media platforms allow fans to stream sports content anywhere they go, making one’s couch a more enticing way to watch than the metal seats and long lines. For years, industry executives touted sport as the last holy grail for live entertainment, using this argument to prop […]

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Four guiding principles for driving innovation in established institutions

Innovation has never been more essential to the future of established institutions. As brilliant, forward-thinking disruptors reshape our understanding of everything from healthcare to education, and from handheld technology to air quality, companies and academic institutions must keep up. Better yet, they must find ways to get ahead of the curve to remain relevant to […]

Dominos

Making digital transformation (actually) happen in large organizations

This article originally appeared in Innovation Leader. We’ve included an excerpt below. Sunil Gupta has seen a lot of your attempts to make your company more digital. And he is not impressed.

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Deliver social impact by speaking directly to consumers

The idea of using data to drive social impact sounds sexy, cool and exciting. But what does it mean in practice? Where are the tangible examples of how it is being done? Let’s first start with a more basic question. What constitutes social impact? To me, social impact occurs when a person has experienced a […]

Sand dunes

Fintech is transforming the MEASA region

Financial Technology, or FinTech, has gained significant traction in recent years, especially as digital transformation becomes a core priority for effective business development within financial institutions. According to Accenture, the global FinTech sector has attracted more than $50 billion in investment since 2010. Indeed, many developed countries around the world are emerging as start-up hubs, […]

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Technology is fueling urban development across emerging markets

When most people think of urban tech and the rise of “smart cities,” elite metros like Boston, London, or Tokyo come to mind. However over the past decade, technology has also made substantial inroads—and contributed to rapid development—in emerging markets. Cities like Bangalore, Nairobi, and Bogota are poised to take advantage of unprecedented access to […]

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