This community centers its focus on the burgeoning field of AI and delves into the far-reaching implications of artificial intelligence for the future of business technology. Participants engage in a rigorous exploration of cutting-edge advancements in AI, machine learning, and automation, all while unearthing novel avenues for innovation, operational efficiency, and strategic acumen in the corporate realm. This collaborative effort aims to shape the future of digital transformation through scholarly discourse, empirical inquiry, and the practical implementation of AI-driven solutions.
In the coming decades, as the pace of technological change continues to increase, millions of workers may need to be not just upskilled but reskilled—a profoundly complex societal challenge that will sometimes require workers to both acquire new skills and change occupations entirely. Companies have a critical role to play in addressing this challenge, but to […]
“Customers will expect AI-enhanced experiences with companies,” says Karim Lakhani, co-chair of the Digital Data Design Institute at Harvard and professor at Harvard Business School. “Business leaders must experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. Change and change management are skills that […]
Harvard Business School Professor and Chair of the D^3 (Digital, Data, Design) Institute at Harvard—Karim Lakhani—shares expertise on why ChatGPT and Generative AI tools hallucinate, as well as how to prompt these tools to do better. Since ChatGPT does not have a built-in fact-checking mechanism for its responses based upon data patterns, it can “hallucinate” […]
