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AI & Future of Business Technology

This community centers its focus on the burgeoning field of AI and delves into the far-reaching implications of artificial intelligence for the future of business technology. Participants engage in a rigorous exploration of cutting-edge advancements in AI, machine learning, and automation, all while unearthing novel avenues for innovation, operational efficiency, and strategic acumen in the corporate realm. This collaborative effort aims to shape the future of digital transformation through scholarly discourse, empirical inquiry, and the practical implementation of AI-driven solutions.

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The AI Penalty: What We Really Prize in Empathy

Have you ever received a response from ChatGPT that seems to get you almost too well? A recent preprint review of research, “AI-Generated Empathy: Opportunities, limits, and future directions,” written by a team including Amit Goldenberg, faculty principal investigator in the Digital Emotions Lab at the Digital Data Design Institute at Harvard (D^3), suggests that […]

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Why AI Helps Until It Doesn’t: Inside the GenAI Wall Effect

The promise of Generative AI (GenAI) often sounds like this: give any employee access to AI tools, and they’ll suddenly be able to perform tasks outside their domain of expertise with remarkable proficiency and speed. As discussed in the new working paper “The GenAI Wall Effect: Examining the Limits to Horizontal Expertise Transfer Between Occupational […]

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Larger, Faster, Cheaper: The Future of Market Research with AI

As businesses continue to navigate the complexities of product development and innovation, generative AI has the potential to be a powerful new tool for market research. In their recent article for the Harvard Business Review, “Using Gen AI for Early-Stage Market Research,” Ayelet Israeli, co-founder of the Customer Intelligence Lab at the Digital Data Design […]

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When Software Becomes Staff

If AI can accept light supervision and then be off and running, what does it mean for how leaders and organizations design work, govern risk, and account for value? Drawing on perspectives from Jen Stave Jen Stave , Executive Director of the Digital Data Design (D^3) Institute at Harvard, Columbia Business School’s Stephan Meier, and […]

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