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With the rise of AI-driven personal assistants like Siri and Alexa, chatbots are becoming increasingly ubiquitous, and the market value of chatbots is expected to reach $1.23 billion by 2025. What are the causes and implications of this chatbot boom, and what will it mean for the future of business? Carrie Epstein and Amy Sinensky of Viacom explore the question in this flash talk from Future Assembly 2018.

How can businesses navigate this AI-driven future that we’re all moving towards? In this keynote from our 2018 Digital Transformation Summit, Amy Yu recommends companies focus on three things: data, talent and ethics.

Artificial Intelligence is increasingly being deployed in content-related operations such as translation and transcription. Capturing value will depend on four key factors.