Virgin America: An Invisibly Lean Approach to Premium Service
Virgin America leverages operational smarts to deliver the hippest customer experience in the skies.
Submissions
Area Woman Writes on The Onion, Questions Not Choosing IKEA Instead
May the ox of journalism always be yoked to the cart of commerce
New Oriental Education & Technology Group Inc.
New Oriental Education & Technology Group Inc.
“Hew a stone of hope out of a mountain of despair and you can make your life a splendid one.”
Efes Russia: How operations react to regulations
“Regulations is what happens to you while you are busy improving your bottom line” – When the market got hit by the adverse effects of regulations, optimizing your operations usually turns out to be your plan A.
NBC Bearings: Winning the most coveted quality prize in the world!
NBC Bearings is redefining what quality means with improved processes and systems that help it attract high end international consumers
Pomona and the winning model of elite liberal arts colleges
A high-touch, high-cost model of higher ed.. but is it sustainable?
On Time, On Budget, Onshape
Solidworks meets google docs while Onshape provides a platform for users to engage with CAD, engineering, and design support.
Xiaomi: China’s Threat to Apple and Samsung
It’s Not About the Phone!
Water for Life: Doing Well in Haiti
Water for Life Haiti uses its mission-driven business model to dig wells in Haiti, providing access to clean water and a sense of ownership within rural communities.
Winning with Lolly Wolly Doodle: Saving “Made in America” by being the “The Dell of Apparel”
Lolly Wolly Doodle: Being Just-In-Time with customizable fashion.