Inditex and Zara: Delivering fast (and more profitable) fashion

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Through its flagship brand Zara, Inditex has revolutionized fashion retailing through its promise to design, produce, and deliver cutting-edge apparel in under 3 weeks. Read on to find out how Zara successfully delivers to over 2000 stores in 88 countries every week, and why they continue to grow by 8% after decades of operation.

Spirit Airlines: Ultra-Low-Cost, Ultra-Impressive-Profits

Spirit Airlines has accomplished the seemingly impossible in the US airline industry: it has never lost money. It does so by keeping its business model, customer promise, and operating model simple and tightly aligned. It offers the lowest fares by being the lowest cost operator and has captured a segment of the market that is unprofitable for most of its competitors to serve.

Progressive Insurance: Flo is an Operational Genius

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Progressive Insurance is a great example of a company that has truly aligned its business model and operating model to achieve true “operational innovation”. Operational innovation, goes beyond reducing defects or making processes more efficient within a company by completely […]