With a wildly passionate fan base, first-principles processes, and a robust launch manifest to fund its reusable first-stage rocket program, SpaceX has secured its position as the most competitively operating aerospace company in the world.
In a growing, but fragment foodservice equipment distribution space, TriMark has managed to become the largest consolidator by providing better value to customers through a superior operating model vs. peers.
Venmo leverages the social network effect and aligns their business and operational model to create a new "social" payment
“It should be just as ok for a woman to get her nails done in the office as it is for a man to get a shoe shine.” – Katerina Mountanos, co-founder
How the alignment and eventual misalignment of a classic American business fueled its rise and brought its fall
For many men, the ideal shopping experience is markedly different than what women typically envision. The ecommerce platform, Bonobos, took advantage of this difference to create a business model specifically targeted for the needs of male shoppers. To achieve their value proposition, the Company has paradoxically turned to operating features characteristic of more traditional retail: hands-on customer service and brick-and-mortar stores
PillPack is a Somerville, MA-based an independent online pharmacy start-up founded in February 2014, with $62.5M raised to date (valuation unknown). In less than two years, PillPack has distributed over a million individual dose packets, acquired licenses to serve patients […]
Samsung is one of the companies that is highly effective in aligning its business strategy and operation model. Although Samsung has been perceived as a mobile phone manufacturer to most consumers, Samsung’s core business is in semiconductor. Since 1993, Samsung […]
M-Pesa is a phone-based peer to peer money transfer service launched by Safaricom, Kenya’s largest telecom provider, in 2007. According to a Kenyan government report published from 2012, just five years after launch, there were 19.5 million mobile money users […]
Tinder’s business model and operating model both swiped right, creating a power couple that drives high level performance
