When a Hotel Feels Too Much Like Home: Starwood and the Technology Puzzle

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The rise of Airbnb over the last several years has threatened the traditional business model of hotels, challenging them to expand their value proposition from one of luxury, consistency, and reliability to one that emphasizes transparency, customizability, convenience, emotional connection, and authentic, local experiences. Leading up to its recent acquisition by Marriot, Starwood Hotels began to leverage technological innovation to deliver upon these expectations and remain competitive with Airbnb. However, as Starwood rampantly implements technological processes across regions, is it also hindering the creation of locally-influenced guest experiences? Does technology deliver a level of standardized convenience that makes even the most remote hotels feel too much like home?

The Shazam of Fashion

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Want the same pair of sunglasses Kris Jenner was wearing in the latest episode of Keeping Up With The Kardashians? Now you, too, can own them in just a few clicks!

Volvo: Making People’s Lives Easier, Safer, Better

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“Volvo’s philosophy has always been to put people first. To pioneer innovations for a safer, cleaner, more enjoyable future. What will people need? How will they drive? To answer these questions, it’s sometimes necessary to challenge convention, to find a new path” [1].