Zara: Fashion at its Fastest
Zara: “How can we make clothes that people actually want to wear”
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ClassPass: Bringing Boutique Fitness to the Average Yuppie
How one platform is creating value by effectively connecting fitness demand with fragmented supply.
Selling Luxury Online – Yoox Net-A-Porter
Through leveraging an interlocked business model and operating strategy, YNAP has successfully defined the luxury ecommerce space and is positioned as the clear market leader in the industry.
Iora Health: Redefining primary care medicine
Iora Health’s innovative and well-aligned business and operational models are setting a new standard for what is possible in healthcare.
Stem: Energy Storage-as-a-Service, Delivering Value to Customers and Utilities
Stem offers energy storage to reduce electricity bills for commercial and industrial customers.
Wayfair: Holding Inventory Is For Losers
With an asset-light operating model, Wayfair is well positioned for aggressive growth.
Southwest Airlines: Operating Efficiency Funds Customer Service
Southwest Airlines powers its business model of customer service with operational excellence.
Yelp: a 5-star review
Yelp effectively leverages its business and operating models to deliver value on both sides of its two-sided market.
View from the top – How has OMOTENASHI been performed in the sky?
Omotenashi, a word famously used by Christel Takigawa during her final presentation for a bid for Tokyo Olympics 2020, means the hospitality in Japanese. All Nippon Airways has always emphasized the importance of the hospitality for its success.
Curriculum Associates: Accelerating student learning
How a mature print publisher reinvented itself and became an industry leader