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Technology and Operations Management

Technology and Operations Management

MBA Student Perspectives

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employees

Turning Feelings into Data: Applying Natural Language Processing to Employee Sentiment

Posted on November 14, 2018 by Jason Brown

Employees give feedback and comments to express how they're feeling. Can vendors specializing in natural language processing help organizations scale their ability to understand this data?

Mercadona: An Undisputed Winner

Posted on December 8, 2015 by Luis de los Santos

Satisfying ‘The Boss’, or how to become the leading supermarket chain in Spain by focusing on your clients’ needs

Starbucks: It’s not just about the coffee.

Posted on December 8, 2015 by Alejandra Rios

Starbucks’ continued success is not just about the coffee, but about the close alignment between its business and operating models.

Patagonia’s Trek to Social Responsibility

Posted on December 3, 2015 by Lily He

Patagonia has included sustainability and social responsibility into its definition of success. How did it design its operating model to become a winner?

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