Broad use of Machine Learning at Ford

Players in the automotive industry are getting prepared for major disruptions to come in the next 10 to 15 years. Urban mobility (car/ride/bike sharing) and autonomous vehicles1 are disruptive trends that heavily rely on machine learning. A concern for traditional […]

Reliance on Robots and Automation in the Hospitality Industry: An Oxymoron?

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From robot concierges to in-room VR to hyper-personalization of rewards, digitization and advanced analytics have huge potential to improve the experience for customers of hospitality companies such as Marriott International. However, is the increased use of advanced analytics at odds with an industry built on warm receptions and friendly faces in foreign lands?