Slack: Where You Go to Get Work Done
I first used Slack during my internship last summer. Building a startup was no easy feat with so much happening on different fronts, but Slack kept the team on track and always up-to-date. The first few days were tough. Our developer sat in one corner with his headphones on, and I sat a few meters away from the founder but we didn’t speak for hours. This was definitely not something I was used to. Very quickly though I realized that slack was not only helping me manage my workflow, it kept me in constant contact with the team and completely changed the way I work.
Slack is winning the hearts of teams worldwide, not just mine ..
Slack anytime, anywhere:
With both a desktop and a mobile version, users are never disconnected. “And when it’s easier to Slack someone on your phone than text them, you’ve got something.”
“Freemium” with an incredibly generous free version:
Unlimited number of users, searchable archives for up to 10k messages, up to 10 integrations, and 5GB of storage! Pretty much enough to keep you going on the free version for a very long time. 4m+ DAU, of which 1.25m choose to pay. Clearly users that see the value are hooked.
Elegant and user friendly:
Techie or not, Slack is for everyone. With a smartly designed and intuitive user interface Slack is easy to use whether you are a property management company or a tech startup.
Versatile integrations to create the perfect custom platform:
With 750+ apps in the Slak App directory, Slack lends itself to be custom configured to the end-user’s needs. Notable apps include Salesforce, Zendesk, Trello, GitHub, and of course HBR!
“early design iterations (2013)”
Slack today is mostly used by startups and SMEs, getting large corporations to adopt it across the organization has been challenging. Slack just introduced its latest product Slack Enterprise Grid that was designed for companies with 500+ employees. Many players in the market have had their eyes set on the space, including Microsoft. Microsoft just unveiled its latest product Microsoft teams which will be directly competing with Slack. Check out the photo below of Slack’s letter as a response to Microsoft Teams. This was a full page ad in the New York Times!
So far, Slack is a clear winner. Not only is it aggressively growing and expanding its product offering, it’s making money too. Will this be the end of e-mail though? Personally, I saw a significant reduction in internal e-mails over the summer and so do other teams that use Slack. This is most definitely not the end of email for good, we’ll always need e-mail for external communication. But Slack is surely changing the way we work within our companies.
With many players trying to enter the space, it will be interesting to see how this unfolds. Will new players offer the same simplicity, versatility, and user experience? I have my doubts. Slack has proven its value for small to medium entities, and it will definitely be interesting to see how its Enterprise Grid will do with larger companies that require significant levels of security.