Tradeshift: AI in B2B Commerce
Tradeshift has been one of the first B2B e-commerce providers to introduce AI capabilities in its software solutions.
Business Concept
How Booking.com Became Hotels’ Biggest Enemy
With the recent growth of Booking.com far above the growth of the industry and commissions at a record-high level, the hotel industry is becoming concerned that the online travel agency will capture an ever-increasing share of the overall profit margin.
Checkr: Playing Chess in the Background Screening Industry
Checkr has built an AI-backed process to handle background checks. By automating the processing of digital records, Checkr has created a highly scalable business, which can lower the cost of verification on the gig economy.
Hi, my name is C-3PO. How can I assist you today?
AI is driving the next labor revolution, starting with call centers
Bottoms up! Casemates.com offers a new community-driven wine marketplace
The new online venture, recently launched through a Kickstarter campain, aims to build a community of wine lovers and consumers interested in buying cases of wine together, directly from US producers.
Homejoy’s Not So Joyous Demise
Homejoy's inability to solve the customer retention problem prevented it from reaching a path to profitability.
Etsy – Maintaining a Competitive Marketplace
How will Etsy maintain and grow its marketplace in light of competition from Amazon Handmade and Ebay?
Alcohol Delivery? Yes, Please.
What's so special about this Boston-based alcohol delivery company?
ClassPass: Navigating the Challenges of Building a Sustainable Marketplace Model
The up-and-down story of this consumer subscription startup illustrates the difficulty and importance of getting the platform business model right.
GROW(ing) a platform to improve job placement in Japan (and then the world?)
GROW has quickly grown its platform to match recruiters and job applicants using sophisticated AI tools in Japan. A no-fee-to-applicants model has allowed for quick expansion and increased the quality of the platform (by providing vast amounts of training data for its algorithms). Should GROW consider geographic expansion?