Events

AI adoption is more than a technology decision. It is a strategic, organizational, and labor-market challenge. In this webinar, HBS AI Institute Associate Zoë Cullen will discuss new research on how firms respond to competitors’ use of AI and automation, and why employees may become guarded about sharing the expertise that AI systems need to learn from. […]

Join us for The Prompt with Sangeet Paul Choudary, best-selling author of Reshuffle, as he invites us to think bigger about AI’s impact on the future. Rather than getting caught up in individual automation or task productivity, Choudary will unpack how AI reshapes organizations and competition, why constraints determine which AI-driven predictions will actually materialize, and […]

Join Mark Fagan, author of Governing with AI: How the Public Sector Can Use Artificial Intelligence to Improve Performance, for a practical webinar on how leaders can turn today’s AI moment into real public value. With generative AI accelerating, organizations and institutions are facing a critical nexus: exciting tools, high expectations, and very real risks to […]

The Open and User Innovation (OUI) Society and the HBS AI Institute and Harvard Business School cordially invite you to the 23rd Annual International Conference on Open and User Innovation. For over two decades, the OUI Conference has served as a leading forum for research on how users, communities, and open systems drive innovation. In […]

People increasingly use AI companions for emotional support, yet little is known about how these systems shape behavior at the moment users try to disengage. We identify a novel relational dark pattern in this context: emotionally manipulative farewell messages that appear when users signal they are about to leave. Across a multi-method investigation, we show […]