Join Mark Fagan, author of Governing with AI: How the Public Sector Can Use Artificial Intelligence to Improve Performance, for a practical webinar on how leaders can turn today’s AI moment into real public value. With generative AI accelerating, organizations and institutions are facing a critical nexus: exciting tools, high expectations, and very real risks to privacy, security, reliability, and trust. Drawing on practitioner-focused guidance and real-world public sector examples, Mark will explain how to start with your mission and core functions, pinpoint the biggest performance gaps, select appropriate and feasible use cases, quantify benefits and the “cost of risk,” and build a crawl–walk–run roadmap for responsible implementation. Attendees will leave with clear frameworks and actionable next steps to adopt AI in ways that improve performance.
Speaker:
Mark Fagan, Lecturer in Public Policy, Harvard Kennedy School
Date and Time:
Thursday, July 16, 2026 – 1:00pm ET
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