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Artificial Intelligence / Machine Learning

The feats achieved through AI and machine learning are astonishing and can feel like modern wizardry. But without clear ethical reasoning and principled leadership, this utopian promise could tumble all too quickly into a dystopian nightmare.
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Why AI Helps Until It Doesn’t: Inside the GenAI Wall Effect

The promise of Generative AI (GenAI) often sounds like this: give any employee access to AI tools, and they’ll suddenly be able to perform tasks outside their domain of expertise with remarkable proficiency and speed. As discussed in the new working paper “The GenAI Wall Effect: Examining the Limits to Horizontal Expertise Transfer Between Occupational […]

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Larger, Faster, Cheaper: The Future of Market Research with AI

As businesses continue to navigate the complexities of product development and innovation, generative AI has the potential to be a powerful new tool for market research. In their recent article for the Harvard Business Review, “Using Gen AI for Early-Stage Market Research,” Ayelet Israeli, co-founder of the Customer Intelligence Lab at the Digital Data Design […]

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When Software Becomes Staff

If AI can accept light supervision and then be off and running, what does it mean for how leaders and organizations design work, govern risk, and account for value? Drawing on perspectives from Jen Stave Jen Stave , Executive Director of the Digital Data Design (D^3) Institute at Harvard, Columbia Business School’s Stephan Meier, and […]

Smarter Memories, Stronger Agents: How Selective Recall Boosts LLM Performance

One of AI agents’ most powerful tools is memory: the ability to learn from the past, adapt to new situations, and improve over time. But as organizations and professionals increasingly deploy AI agents for complex and long-term tasks, an important question emerges: how can we ensure that these systems learn from experience without getting trapped […]

Getting Ahead of the Curve: Insights from 3 Years of the Digital Data Design (D^3) Institute at Harvard

Getting Ahead of the Curve: Insights from 3 Years of the Digital Data Design (D^3) Institute at Harvard

In the ever-evolving AI landscape, are you truly ready to integrate new technologies effectively, taking advantage of the radical opportunities they present for productivity increases and better operating models? Karim R. Lakhani, Dorothy and Michael Hintze Professor of Business Administration at Harvard Business School and faculty chair and co-founder of the Digital Data Design (D^3) […]

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Mastering Change Resilience: The Key to AI-Driven Success

The disconnect between AI’s transformative potential and the actual scale of implementation represents one of today’s most significant organizational challenges. In their new article for the Harvard Business Review, “A Guide to Building Change Resilience in the Age of AI,” Karim Lakhani, Dorothy and Michael Hintze Professor of Business Administration at Harvard Business School and […]

Using AI to Serve Patients Better and Reduce Burnout Among Healthcare Providers

Beyond Band-Aids: Using AI to Address Burnout in Healthcare

On May 13, 2025, the Digital Data Design (D^3) Institute at Harvard held a university-wide Generative AI Symposium in partnership with the Office of the Vice Provost for Research, the Office of the Vice Provost for Advances in Learning, the Faculty of Arts and Sciences, the Harvard John A. Paulson School of Engineering and Applied […]

AI-Driven Optimization: Transforming Refugee Resettlement

On May 13, 2025, the Digital Data Design (D^3) Institute at Harvard held a university-wide Generative AI Symposium in partnership with the Office of the Vice Provost for Research, the Office of the Vice Provost for Advances in Learning, the Faculty of Arts and Sciences, the Harvard John A. Paulson School of Engineering and Applied […]

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AI Elevate: Strategy and the Declining Cost of Expertise

As AI continues to reshape industries globally, the Digital Data Design (D^3) Institute at Harvard and the Harvard Business School Club of the Gulf Cooperation Council hosted AI Elevate: From Readiness to Exponential Growth on December 13, 2024, in Dubai, UAE. This one-day conference provided business leaders, researchers, and government officials with crucial insights into […]

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AI Elevate: UAE: AI Readiness and Exponential Growth

As AI continues to reshape industries globally, the Digital Data Design (D^3) Institute at Harvard and the Harvard Business School Club of the Gulf Cooperation Council hosted AI Elevate: From Readiness to Exponential Growth on December 13, 2024, in Dubai, UAE. This one-day conference provided business leaders, researchers, and government officials with crucial insights into […]

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