John Lewis: A better way of doing business?

The UK’s leading retailer is owned not by outside shareholders but by its employees. The result? A company that maximises ‘happiness’ for its employees, is experiencing record levels of sales and has been voted the ‘UK’s favourite retailer’ for the fourth consecutive year.

Ocado’s ‘Sci-Fi Ballet’

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Ocado is often thought of as an online alternative to incumbent food retailers. But the operational sophistication, backed up by 400 programmers and a clutch of patents, reveals a business that is taking a very original approach to grocery.