Saying "no" 80% of the time. Or, an airline's guide to weathering regional economic challenges through a strict alignment of strategy and execution.
How a mobile app is revolutionizing the hotel industry
JetBlue is a full service, low cost airline that serves as a great example of a company whose business model and operating model exist in harmony. At its’ inception, JetBlue’s hybrid full service, low cost business model shocked the traditional airline industry. However, the balance between customer service and investor demands have recently tested JetBlue’s true value proposition.
The airline industry is known to be a tough business. Capital costs are high, regulation is prolific, and competition is fierce. How then has Southwest Airlines (SWA) managed to differentiate itself as the only airline with 41 years of profitability?
Fewer flights + targeted customer base = Industry leading profitability
Bolt for a Buck. This simple concept has created value—an estimated $85MM* in annual revenues for Peter Pan and Greyhound who partnered to create BoltBus in 2007—in a formerly stagnant bus transportation industry.1 BoltBus’ business model is simple: to transport […]