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Technology and Operations Management

Technology and Operations Management

MBA Student Perspectives

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Tom Challenge Winner

Yakult: Success with “Yakult Ladies”

Posted on December 9, 2015 by Daisuke Arayama

Yakult has built unique operating model with female salesforce called “Yakult Ladies”. Its operating model is effective from wealthy neighborhood in developed countries to slum in developing countries.

Wesco Aircraft: Providing Superior Supply Chain Management for Aerospace

Posted on December 9, 2015 by G Liebs

Wesco Aircraft is a highly efficient and cost-effective distributor of C-Class aerospace parts and chemicals due to superb supply chain management and inventory control.

John Lewis: Would you leave your company to the workers?

Posted on December 9, 2015 by James T

John Lewis the UK's favourite retailer with sustained profitable growth and untouchable customer loyalty and advocacy. What is the secret to their success? They are a workers' co-operative, owned and operated for the benefit of their employees.

Combatant Gentleman: Dress Smarter

Posted on December 9, 2015 by SteveHill

Combatant Gentleman is helping today's young professions get a leg up in the office.

Story of Innovation: How a local Rice Wine became a gift to President Obama?

Posted on December 9, 2015 by SR

This is a story of innovation of the operating model for Japanese Rice Wine ("SAKE"). This is given to President Obama, from Japan's Prime Minister.

Virgin America: An Invisibly Lean Approach to Premium Service

Posted on December 9, 2015 by MonicaL

Virgin America leverages operational smarts to deliver the hippest customer experience in the skies.

ExxonMobil: Strong History backed by Strong Principles

Posted on December 9, 2015 by T Teykl

ExxonMobil aligns strong operating systems with a consistent business model to deliver energy to meet global demand.

Intuit: Journey from Waterfall to Agile

Posted on December 9, 2015 by Yuvnesh

Intuit Inc. is a software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.

The Business of Blowouts: Operational Efficiencies at DryBar

Posted on December 8, 2015 by SR

DryBar’s ingenious branding, relentless commitment to customer experience and effective operations are transforming the beauty industry one blowout at a time.

ZARA: Sprinting past traditional retail

Posted on December 7, 2015 by Anna Marie Wagner

ZARA has developed a large-scale, super-fast supply chain to allow it to capitalize on trends as soon as they happen.

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