Spirit Airlines: The airline everyone loves to hate
How an airline that consumers claim to hate continues to outperform competitors on profit margin and revenue growth
spirit airlines
Spirit Airlines: flying high on excessive fees and terrible customer service
Spirit's ultra low cost operations and crappy customer service yield surprising financial dividends
Spirit Airlines and the Success of the Ultra-Low Cost Carrier
How is one the most hated airlines also one of the most successful? By having a tightly aligned business and operating model.