Can ML replace Human Resources?

With $40 million dollars in venture backing and over 20% of Fortune 100 companies asking to use their product, will Humu, an enterprise relationship management system, make a lasting impact in the move to bring technology into HR functions?

Finding LUV at Southwest Airlines

Southwest Airlines continues to touch the sky in low-cost operations and superior customer service — proving the ability to sustain competitive advantages in the face of fierce industry competition by effectively aligning its operating and business models.