Can products be on their way to you even before you think of ordering them? Can a company accurately anticipate your order and ship before you even place it? Amazon and other online retailers are investing in machine learning to more accurately forecast consumer demand and reduce fulfillment and shipping costs
With the increased penetration of e-commerce, declining in-store traffic, and retailer bankruptcies, brick-and-mortar retail is experiencing tremendous headwinds. Neiman Marcus has recognized that digital innovation is critical for the future viability of retail and is seeking to optimize and personalize the customer experience at every touchpoint using advanced analytics, artificial intelligence and machine learning.
An increasingly competitive retail landscape and the need to better serve constantly changing consumer demands will force Nordstrom's inventory management model to evolve.
E-commerce/m-commerce mean retails must embrace multichannel operation. Millennials get what they want, when they want it – delivered how and where they need it. How can RFID help Macy’s make the shift?
Investing in the integration of retail and online channels.
John Lewis the UK's favourite retailer with sustained profitable growth and untouchable customer loyalty and advocacy. What is the secret to their success? They are a workers' co-operative, owned and operated for the benefit of their employees.